Rooms Leader in Training – Hospitality Management

Omni Hotels & Resorts; San Antonio (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Omni Hotels & Resorts in San Antonio, TX, offers the Leader In Development (LID) program, a one-year management training track for graduates to develop Housekeeping and Rooms Division operations. The program includes time in other departments and requires relocation upon completion.

The role emphasizes customer service, cash handling, and exposure to front desk, housekeeping, and guest services. A Bachelor's degree in Hospitality is required.

Qualifications

• Bachelor's degree required, hospitality preferred.
• Demonstrated customer service experience.
• Cash handling experience required.
• Willingness to relocate after program completion.

Responsibilities

• Assist with front desk, guest services, reservations, and housekeeping tasks.
• Schedule and complete LID learning contracts; track progress.
• Perform room inspections and maintain PDQ standards.
• Understand rate plans and adjust guest rates as needed.
• Assist with training of line-level staff and on-the-spot coaching.
• Provide shift coverage as needed and uphold Omni Brand standards.

Skills

Customer service

Cash handling

Adaptability

Education

Bachelor's degree in Hospitality Management

Tools

Printer

Copier/Fax

Radio (Nextel)

Synergy

Nucleus

Epitome

Vision

GoConcierge

Microsoft Office

Job description

Omni Hotels & Resorts in San Antonio, TX, offers the Leader In Development (LID) program, a one-year management training track for graduates to develop Housekeeping and Rooms Division operations. The program includes time in other departments and requires relocation upon completion.

The role emphasizes customer service, cash handling, and exposure to front desk, housekeeping, and guest services. A Bachelor's degree in Hospitality is required.