Rooms Leadership Development: Fast-Track to Hotel Management

Omni Hotels & Resorts; Corpus Christi (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Omni Corpus Christi Hotel is offering the Rooms Leader in Development (LID) program, a 12-month development experience designed to prepare graduates for management roles within the Rooms Division. The LID works 40 hours weekly in departmental operations with an additional 10 hours for structured Learning Commitments at the property.

Participants will gain hands-on experience in guest rooms, housekeeping, scheduling, interviews, onboarding, and training, with progress evaluated against clear

Qualifications

• Associate degree or higher required; Hospitality Management or related field preferred.
• Experience in Housekeeping, Rooms Division or hotel operations preferred.
• Willingness to work 50 hours per week on a flexible schedule.
• Willingness to relocate after program for timely promotion into a management role.
• Strong interpersonal and guest service skills with a friendly, helpful attitude.
• Excellent written and verbal communication and professional telephone manner.
• Able to adapt to a fast-paced, changing environment and schedule.

Responsibilities

• Oversee associate performance, coaching, and corrective action.
• Assist with associate scheduling to support business needs and service standards.
• Participate in interviewing, selection, onboarding, and ongoing training of associates.
• Follow up on training steps and reinforce consistent execution of departmental standards.
• Clean and inspect guest rooms as part of the operational training experience.
• Monitor product and supply inventory, and coordinate replenishment as needed.
• Ensure Housekeeping and Front Office operations are performed to Omni Hotels & Resorts standards.
• Maintain accurate payroll records to support timely associate pay.
• Respond promptly and professionally to guest requests, comments, and complaints.
• Follow through on service recovery opportunities and help ensure guest satisfaction.
• Engage with guests to gather feedback and identify opportunities to improve the guest experience.
• Meet weekly with the Division Head, monthly with the Director of Human Resources, and every other month with the corporate mentor.
• Complete assigned Learning Commitments and demonstrate progress against established evaluation criteria

Skills

Interpersonal skills

Communication skills

Guest service oriented

Education

Associate degree or higher

Hospitality management degree preferred

Job description

Omni Corpus Christi Hotel is offering the Rooms Leader in Development (LID) program, a 12-month development experience designed to prepare graduates for management roles within the Rooms Division. The LID works 40 hours weekly in departmental operations with an additional 10 hours for structured Learning Commitments at the property.

Participants will gain hands-on experience in guest rooms, housekeeping, scheduling, interviews, onboarding, and training, with progress evaluated against clear