Rooms Concierge — Luxury Resort Guest Experience

Grand Hotel Golf Resort and Spa, Autograph Collection; Fairhope (AL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, Dental, and Vision Coverage

401(k) with Company Match

Exclusive Discounts

Opportunities for Growth

Employee Recognition

Job summary

A luxury resort in Fairhope, Alabama is seeking an Entry-level Concierge to enhance guest experiences through warm hospitality and proactive service. The role includes assisting with check-ins, providing information, and resolving guest concerns. Benefits include health coverage, growth opportunities, and exclusive discounts. Join a team dedicated to exceptional hospitality and unforgettable guest experiences.

Qualifications

• Friendly demeanor and proactive service.
• Ability to maintain high hospitality standards.
• Familiarity with hotel amenities and local attractions.

Responsibilities

• Welcome guests, ensuring a smooth check‑in/check‑out process.
• Assist with reservations and provide information.
• Collaborate with departments to ensure cohesive service.

Skills

Guest Engagement

Problem Resolution

Front Desk Support

Professionalism & Courtesy

Tools

Property Management System (PMS)

Hotel Software

Job description

A luxury resort in Fairhope, Alabama is seeking an Entry-level Concierge to enhance guest experiences through warm hospitality and proactive service. The role includes assisting with check-ins, providing information, and resolving guest concerns. Benefits include health coverage, growth opportunities, and exclusive discounts. Join a team dedicated to exceptional hospitality and unforgettable guest experiences.