Front Desk & Resident Services Coordinator

Thereserveatfairhope; Fairhope (AL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Generous Paid Time Off (PTO)

Holiday Pay programs

Advancement opportunities

Job summary

A premier senior living community in Fairhope, Alabama, is seeking a dedicated customer service professional to manage front desk operations and assist residents and visitors. The ideal candidate should possess strong interpersonal skills, organizational abilities, and proficiency in Microsoft Office. With competitive pay and excellent benefits, including medical and generous paid time off, this role offers great growth and advancement opportunities. If you are looking for a rewarding career, we want to hear from you.

Qualifications

• At least one year of related work experience in customer service.
• Prior experience in long-term care or hospitality is preferred.
• Must be able to lift up to 25 pounds unassisted.

Responsibilities

• Greet and assist residents and visitors professionally.
• Manage the front desk sign-in process for visitors.
• Provide marketing information to visitors.
• Assist with program/event reservations.
• Maintain resident information records.
• Support other departments to ensure quality resident service.

Skills

Customer service experience

Interpersonal skills

Organizational skills

Verbal communication

Microsoft Office proficiency

Education

High school diploma or GED

Job description

A premier senior living community in Fairhope, Alabama, is seeking a dedicated customer service professional to manage front desk operations and assist residents and visitors. The ideal candidate should possess strong interpersonal skills, organizational abilities, and proficiency in Microsoft Office. With competitive pay and excellent benefits, including medical and generous paid time off, this role offers great growth and advancement opportunities. If you are looking for a rewarding career, we want to hear from you.