Senior Living Concierge & Guest Experience Specialist

Thereserveatfairhope; Fairhope (AL); On-site; USD 30,000 - 38,000; Part time

Benefits offered by this job

Medical benefits

Dental and vision insurance

Generous Paid Time Off (PTO)

Holiday Pay programs

Growth and advancement opportunities

Job summary

A premier senior living community in Fairhope, Alabama is seeking a dedicated individual for a customer service role. Responsibilities include greeting residents and visitors, managing the front desk, and assisting with program/event reservations. The ideal candidate should have a high school diploma and at least one year of customer service experience. This position offers competitive pay, benefits, and opportunities for growth in a supportive team environment.

Qualifications

• Minimum one year of related work experience in customer service.
• Experience in long-term care or hospitality preferred.
• Ability to lift up to 25 pounds unassisted.

Responsibilities

• Greet and assist residents and visitors professionally.
• Manage front desk sign-in and out process.
• Handle and direct incoming phone calls.
• Provide marketing information to visitors.
• Maintain accurate records for programs/events.
• Support other departments to ensure resident service.

Skills

Customer service experience

Organizational skills

Verbal communication

Interpersonal skills

Microsoft Office proficiency

Education

High school diploma or GED

Job description

A premier senior living community in Fairhope, Alabama is seeking a dedicated individual for a customer service role. Responsibilities include greeting residents and visitors, managing the front desk, and assisting with program/event reservations. The ideal candidate should have a high school diploma and at least one year of customer service experience. This position offers competitive pay, benefits, and opportunities for growth in a supportive team environment.