Room Service Assistant- PT Evenings

sanford; Bismarck (ND); On-site; USD 21,000 - 32,000; Part time

Job summary

Sanford is seeking a patient-focused food service worker to join the hospital's meal service team. You will serve meals and snacks to patients, assist with room service orders, and help ensure accurate diet order execution at the patient’s bedside.

The role requires effective communication with nursing staff and dietitians, adherence to HACCP guidelines, and a commitment to high standards of patient service. On-the-job training is provided, with rotating holidays and weekend duties.

Qualifications

• Direct customer service experience preferred.
• Previous food service experience and/or work with therapeutic diets preferred.
• On-the-job training provided.

Responsibilities

• Serve meals and snacks to patients in a professional manner.
• Deliver room service menus to patients and assist with meal ordering systems.
• Coordinate with nursing staff, nutrition techs and dietitians for diet orders.
• Maintain HACCP guidelines and ensure quality control.

Skills

Customer service

Food service

Dietary orders

Job description

Work Shift

Evening (United States of America)

Scheduled Weekly Hours

12

Compensation

Salary Range: $15 - $23

Union Position

No

Department Details

Come join the food services team! This role requires rotating holidays and weekends. Hours: 4:00 pm-8:00 pm.

Summary

Performs a variety of duties involved with food service for patients. Serves meals and snacks to patients in a professional manner. Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels. Delivers appropriate room service menus to patients, instructing patients on meal ordering systems. Assesses patients' ability to utilize the meal order system.

Job Description

Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff. Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information. Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines. Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters. Provides appropriate menu for diet. Possesses excellent customer service skills continuously. Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff. Establishes effective working relationships with co-workers, supervisors and nursing staff. Evaluates and maintains quality control standards.

Qualifications

Direct customer service experience preferred.

Previous food service experience and/or work with therapeutic diets preferred.

On-the-job training provided.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to [e-mail].