Room Service Assistant - Full Time

Sanford; Sioux Falls (SD); On-site; USD 22,041 - 31,684; Full time

Job summary

Sanford Health in Sioux Falls, SD, seeks a patient-focused Food Service Associate to serve meals, assist with diet orders, and maintain HACCP-compliant operations. The role involves patient interaction, order transcription, and coordinating with nursing staff.

You will work 12-hour day shifts with a 36-hour week, receive on-the-job training, and benefit from direct customer service experience in a healthcare setting.

Qualifications

• Direct customer service experience preferred.
• Previous food service experience and/or work with therapeutic diets preferred.
• On-the-job training provided.

Responsibilities

• Performs a variety of duties involved with food service for patients.
• Serves meals and snacks to patients in a professional manner.
• Ensures rotation of floor supplies and maintains supplies up to PAR levels.
• Delivers appropriate room service menus to patients, instructing patients on meal ordering systems.
• Assesses patients’ ability to utilize the meal order system.
• Communicates with nursing staff, nutrition techs, dietitians and call center staff.
• Uses computerized diet sheets and patient computer systems, records intake and calories.
• Maintains HACCP guidelines and ensures compliance.
• Obtains, transcribes and processes meal orders from patients and visitors, verifying diet orders meet parameters.
• Provides appropriate menu for diet.
• Displays excellent customer service and effective communication with co-workers and staff.
• Establishes positive working relationships with staff and supervisors.
• Evaluates and maintains quality control standards.

Skills

Customer service

Food service

Therapeutic diets

Job description

Work Shift

12 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours

36

Compensation

Salary Range: $16.00 - $23.00

Responsibilities

• Performs a variety of duties involved with food service for patients.
• Serves meals and snacks to patients in a professional manner.
• Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels.
• Delivers appropriate room service menus to patients, instructing patients on meal ordering systems.
• Assesses patients’ ability to utilize the meal order system.
• Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff.
• Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information.
• Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines.
• Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters.
• Provides appropriate menu for diet.
• Possesses excellent customer service skills continuously.
• Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff.
• Establishes effective working relationships with co-workers, supervisors and nursing staff.
• Evaluates and maintains quality control standards.

Qualifications

• Direct customer service experience preferred.
• Previous food service experience and/or work with therapeutic diets preferred.
• On-the-job training provided.

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to [e-mail].