Room Service Assistant- Full Time Evenings

10000 Sanford; United States; On-site; USD 21,000 - 32,000; Full time

Job summary

Sanford Health in Sioux Falls, SD, is seeking a dedicated food service worker to serve meals to patients and manage room service orders, ensuring accuracy and timeliness. You will work closely with nursing staff and dietitians, verify orders, and maintain patient intake and calorie records.

The role emphasizes patient service, dietary compliance, and effective communication, with an evening shift from 11:30 am–8:00 pm and a 40-hour work week.

Qualifications

• Direct customer service experience preferred.
• Previous food service experience and/or work with therapeutic diets preferred.

Responsibilities

• Serve meals and snacks to patients in a professional manner.
• Deliver room service menus and instruct patients on meal ordering systems.
• Record intake and calorie count information from patients.
• Maintain HACCP guidelines and ensure safety standards.
• Obtain and transcribe meal orders from patients/visitors by phone; verify diet order parameters.
• Communicate with nursing staff, nutrition techs, dietitians, and call center staff to coordinate service.

Skills

Customer service

Job description

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.

Work Shift: Evening (United States of America) Scheduled Weekly Hours: 40 Compensation: Salary Range: $15.00 - $23.00 Union Position: No Department Details Rotating holidays and weekends. Hours: 11:30 am-8:00 pm.

Summary Performs a variety of duties involved with food service for patients. Serves meals and snacks to patients in a professional manner. Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels. Delivers appropriate room service menus to patients, instructing patients on meal ordering systems. Assesses patients' ability to utilize the meal order system.

Job Description Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff. Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information. Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines. Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters. Provides appropriate menu for diet. Possesses excellent customer service skills continuously. Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff. Establishes effective working relationships with co-workers, supervisors and nursing staff. Evaluates and maintains quality control standards.

Qualifications Direct customer service experience preferred. Previous food service experience and/or work with therapeutic diets preferred. On-the-job training provided.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to [e-mail].

The Sanford organization owns and manages multiple distinct brands, including Sanford Health, Marshfield Clinic, and Good Samaritan, as well as Lewis Drug, Sanford Health Equip, Solutions by Sanford, Great Shots, and Blue Rock Bar & Grill.

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.

Headquartered in Sioux Falls, South Dakota, the organization has 53,000 employees and serves over 2 million patients and nearly 425,000 health plan members across the upper Midwest including South Dakota, North Dakota, Minnesota, Wyoming, Iowa, Wisconsin and the Upper Peninsula of Michigan.

The integrated nonprofit health system includes a network of 56 hospitals, 288 clinic locations, 147 senior care communities, 4,000 physicians and advanced practice providers and nearly 1,500 active clinical trials and studies.

The organization's transformational virtual care initiative brings patients closer to care with access to 78 specialties.

Learn more about Sanford Health's commitment to shaping the future of rural health care across the lifespan at sanfordhealth.org or Sanford Health News.

Good Samaritan, one of the nation's largest nonprofit providers of senior care and services, is committed to transforming the aging experience through innovation, compassion and personalized care.

As part of Sanford Health, an integrated nonprofit health system headquartered in Sioux Falls, South Dakota, Good Samaritan serves 10,000 seniors and offers access to a full continuum of care, including 94 rehabilitation and skilled nursing centers, 56 assisted living and memory care facilities, 44 independent living locations and 37 home health and hospice agencies.

The senior care provider delivers services across the upper Midwest, with 70% of residents living in rural communities.

Learn more about Good Samaritan's mission and commitment to delivering high quality senior care in rural America at good-sam.com.