Room Operations Leader at Luxury Hotel (Unlimited PTO)

Sage Hospitality Group; Denver (CO); On-site; USD 62,000 - 65,000; Full time

Benefits offered by this job

Unlimited paid time off

Medical, dental, & vision insurance

401(k) with employer matching

Health savings account

Life and AD&D insurance

Short-term disability

Paid FMLA leave for up to 12 weeks

Employee Assistance Program

Hotel discounts on Sage properties

Free hot meal per shift

Free covered parking

Employee Referral Bonus Program

Job summary

Hotel Clio, a Luxury Collection Hotel in Denver’s Cherry Creek North, seeks an energetic Room Operations Manager to lead rooms operations, inspire teams, and elevate the guest experience. Bilingual skills are a plus, reflecting Sage Hospitality Group’s inclusive culture and premium hospitality standards.

The role oversees Front Desk, Housekeeping, and Laundry, driving service excellence, efficiency, and financial performance while modeling integrity and teamwork across departments.

Qualifications

• One to two years of post-high school education.
• One to two years of related work experience.
• Strong customer service and guest communication skills.

Responsibilities

• Direct and supervise Rooms operations including Front Desk, Housekeeping, and Laundry.
• Lead pre-shift meetings and coordinate staffing.
• Ensure guest satisfaction and adherence to brand standards.
• Monitor staff performance and training needs.

Skills

Self-starting

Professional appearance

Guest communication

Education

Post-high school education

Job description

Hotel Clio, a Luxury Collection Hotel in Denver’s Cherry Creek North, seeks an energetic Room Operations Manager to lead rooms operations, inspire teams, and elevate the guest experience. Bilingual skills are a plus, reflecting Sage Hospitality Group’s inclusive culture and premium hospitality standards.

The role oversees Front Desk, Housekeeping, and Laundry, driving service excellence, efficiency, and financial performance while modeling integrity and teamwork across departments.