Rooms Operations Manager

Hyatt; Denver (CO); On-site; USD 64,000 - 75,000; Full time

Benefits offered by this job

Medical/ dental/ vision insurance

Paid holidays

Complimentary room nights

401k

Job summary

Hyatt Regency Denver is seeking a Rooms Operations Manager to support the Rooms Operations team and provide guest-facing problem resolution. You will work closely with Front Office, Housekeeping and Guest Experience, overseeing daily room operations and coordinating across departments.

The role reports to the Assistant Director of Operations and requires strong communication, organization, and multitasking abilities. Open availability including overnights, weekends and holidays is expected.

Qualifications

• Must demonstrate excellent communication, organizational, and time management skills.
• Must be proficient in Microsoft Office. Experience with Opera, Colleague Advantage, and HotSOS (Housekeeping) is preferred.
• Previous hotel rooms management experience is required.
• Must be comfortable responding to and assisting others during emergency situations.
• Must be able to effectively manage multiple priorities and remain flexible while supporting various areas within Rooms Operations.

Responsibilities

• Oversee the daily rooms operations of the assigned department.
• Coordinate with Front Office, Housekeeping, and Guest Experience to support areas as needed.
• Support the Rooms Operations team and assist as required.
• Report to the Assistant Director of Operations and collaborate with the Executive Housekeeper, Front Office Manager, and Guest Experience Manager.

Skills

Communication

Organizational skills

Time management

Emergency response

Tools

Opera PMS

Colleague Advantage

HotSOS

Job description

The Rooms Operations Manager at the Hyatt Regency Denver at the Colorado Convention Center will be responsible for supporting the Rooms Operations team. This position involves frequent guest interaction, problem resolution, and colleague support. The Rooms Operations Manager works closely with the Front Office, Housekeeping, and Guest Experience departments and assists these areas as needed. Responsibilities include overseeing the daily rooms operations of the assigned department.

This position reports directly to the Assistant Director of Operations and is expected to work closely with the Executive Housekeeper, Front Office Manager, and Guest Experience Manager.

Qualifications and Requirements:

• Must demonstrate excellent communication, organizational, and time management skills.
• Must be proficient in Microsoft Office. Experience with Opera, Colleague Advantage, and HotSOS (Housekeeping) is preferred.
• Previous hotel rooms management experience is required.
• Must be comfortable responding to and assisting others during emergency situations.
• Must be able to effectively manage multiple priorities and remain flexible while supporting various areas within Rooms Operations.

Additional Requirements:

• Open availability is required, including overnights, weekends, and holidays.
• This position may involve a considerable amount of walking.

Our Values:

• Empathy
• Wellbeing
• Respect
• Integrity
• Experimentation
• Inclusion

Hyatt Regency Denver is seeking colleagues with unmatched service. We care for people so they can be their best.

Benefits available with this position:

• Medical/ Dental/ Vision Insurance after 30 days
• Free basic Life Insurance after 30 days
• Free basic Short-Term Disability after 30 days
• Eligible to participate in a Flexible Spending Account after 30 days
• Vacation/ Sick Days
• 8 Paid Holidays
• 1 Floating Holiday per calendar year
• Complimentary Room Nights 12 per calendar year after 90 days
• Employee/Friends & Family Rate Room Nights
• Employee may elect to contribute a 401k after 30 days or Retirement Savings Plan
• Employee may elect to contribute to a Stock Purchase Plan (ESPP) 5% discount
• Employee may elect to contribute to the 529 Education Savings Plan
• Jury Duty
• Bereavement Pay
• Complimentary parking in hotel garage
• Free Eco-Pass for RTD transportation
• Complimentary meal in High Plains
• Use of Employee Assistance Program (EAP)

The salary range for this position is $64,000 to $75,000. Actual pay will be commensurate with experience.

This application window is anticipated to be open at a maximum of 30 days, starting November 2, 2026 or until a candidate is selected. Applications will be reviewed in the order in which they are received.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.