Room Inspector Lead - Quality & Team Coach

Healthcare Services Group Inc.; Concord Township (PA); On-site; USD 53,010,000 - 64,747,000; Full time

Benefits offered by this job

Free Telemedicine

Free Prescription Discount Program

Free Employee Assistance Program (EAP)

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Financial Wellness Support from PNCWor

Hands-on-Training & Support

Career Development

Job summary

Healthcare Services Group Inc. is seeking a Room Inspector to lead daily housekeeping quality checks of guestrooms, bathrooms, corridors, and public spaces, ensuring top standards and guest satisfaction.

You will train staff, coordinate daily tasks, and act in place of supervisors when needed, while maintaining safety and cleanliness across property operations. This role emphasizes detail orientation, reliability, and strong guest service skills.

Qualifications

• High school diploma or equivalent preferred.
• Minimum 1 year of housekeeping experience preferred (on-site training provided).
• Strong organizational, time-management, and task-prioritization skills.
• Excellent written and verbal communication skills to interact positively with guests, staff, and leadership.
• Ability to understand safety practices, chemical handling, and protective equipment measures.
• Ability to work independently, follow instructions, and maintain reliable attendance and punctuality.
• Must be able to bend, kneel, stoop, crouch, reach overhead, twist, as well as lift, carry, push, and pull up to 50 lbs. regularly.

Responsibilities

• Perform daily property walks and documented inspections of guest rooms, bathrooms, corridors, and public areas; communicate results promptly to leadership.
• Participate in morning huddles, assign work to Housepersons, Room Attendants, and Laundry Attendants, and train staff to ensure brand and company standards are met.
• Act in place of the Housekeeping Director/Supervisor during absences. Maintain proper key control procedures and post room occupancy records.
• Address and resolve guest complaints or special requests courteously and efficiently.
• Check and count linens and supplies, write requisitions for room items or furniture repairs, and inspect furnishings for wear or damage.
• Follow all fire, safety, security, chemical handling, and basic infection control protocols.
• All other duties as assigned.

Skills

Organizational skills

Time management

Task prioritization

Written and verbal communication

Independent work

Attendance and reliability

Safety and chemical handling awareness

Education

High school diploma or equivalent

Job description

Healthcare Services Group Inc. is seeking a Room Inspector to lead daily housekeeping quality checks of guestrooms, bathrooms, corridors, and public spaces, ensuring top standards and guest satisfaction.

You will train staff, coordinate daily tasks, and act in place of supervisors when needed, while maintaining safety and cleanliness across property operations. This role emphasizes detail orientation, reliability, and strong guest service skills.