Senior Room Inspector & Housekeeping Lead

Concord Hospitality Enterprises; Carlstadt (NJ); Presencial; USD 25 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical/Dental/Vision plans insurance

401k with Company Match

Discounted room rates at Concord

Tuition assistance

Resumo da oferta

Concord Hospitality Enterprises is hiring a Room Inspector (Senior Housekeeper). This role ensures every guest room and public area meets our high standards by leading quality inspections, supporting the housekeeping team, and delivering a clean, comfortable stay experience for guests.

Responsibilities include inspecting rooms and public areas daily, supervising and coaching Room Attendants, assigning daily duties, reporting maintenance concerns, and promptly responding to guest requests to

Qualificações

• Inspect guest rooms and public areas daily to ensure cleanliness, presentation, and brand standards.
• Supervise Room Attendants, ensuring productivity, quality, and adherence to procedures.
• Assign daily room assignments and lead pre-shift meetings to set expectations.
• Identify and report maintenance concerns; verify completion to ensure rooms are guest-ready.
• Respond promptly to guest requests and resolve concerns to enhance satisfaction.
• Train and coach team members on cleaning standards, safety practices, and performance expectations.
• Monitor room status and ensure accurate reporting of cleaned rooms.

Responsabilidades

• Inspect guest rooms and public areas daily to ensure cleanliness, presentation, and brand standards are consistently met.
• Supervise and support Room Attendants, ensuring productivity, quality, and adherence to procedures.
• Assign daily room assignments, distribute keys, and lead pre-shift meetings to set expectations.
• Identify and report maintenance concerns; verify completion to ensure rooms are guest-ready.
• Respond promptly to guest requests and resolve concerns to enhance satisfaction.
• Maintain organization and cleanliness of linen rooms, storage areas, and housekeeping carts.
• Train and coach team members on cleaning standards, safety practices, and performance expectations.
• Monitor room status, maintain key control, and ensure accurate reporting of cleaned rooms.
• Assist with cleaning duties as needed to support operations and meet daily goals.
• Promote a positive team environment focused on safety, quality, and guest service.

Conhecimentos

Inspect rooms

Supervise staff

Assign room

Train teammates

Guest service

Safety practices

Descrição da oferta de emprego

Concord Hospitality Enterprises is hiring a Room Inspector (Senior Housekeeper). This role ensures every guest room and public area meets our high standards by leading quality inspections, supporting the housekeeping team, and delivering a clean, comfortable stay experience for guests.

Responsibilities include inspecting rooms and public areas daily, supervising and coaching Room Attendants, assigning daily duties, reporting maintenance concerns, and promptly responding to guest requests to