Senior Room Inspector & Housekeeping Lead

CP CARLSTADT LLC; Carlstadt (NJ); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

401k with Company Match

Tuition assistance

Discounted room rates

Job summary

Concord is seeking a Room Inspector (Senior Housekeeper) to lead quality inspections and ensure guest rooms meet brand standards. You will supervise Room Attendants, assign daily tasks, and coordinate pre-shift briefings to set expectations.

The role emphasizes responding to guest needs, maintaining cleanliness, and sustaining safety and organization throughout linen and storage areas. A strong focus on training and teamwork is required.

Qualifications

• Inspect guest rooms and public areas daily to ensure cleanliness, presentation, and brand standards.
• Supervise and support Room Attendants, ensuring productivity, quality, and adherence to procedures.
• Assign daily room assignments, distribute keys, and lead pre-shift meetings to set expectations.
• Identify and report maintenance concerns; verify completion to ensure rooms are guest-ready.
• Respond promptly to guest requests and resolve concerns to enhance satisfaction.

Responsibilities

• Inspect guest rooms and public areas daily to ensure cleanliness, presentation, and brand standards are consistently met.
• Supervise and support Room Attendants, ensuring productivity, quality, and adherence to procedures.
• Assign daily room assignments, distribute keys, and lead pre-shift meetings to set expectations.
• Identify and report maintenance concerns; verify completion to ensure rooms are guest-ready.
• Respond promptly to guest requests and resolve concerns to enhance satisfaction.
• Maintain organization and cleanliness of linen rooms, storage areas, and housekeeping carts.
• Train and coach team members on cleaning standards, safety practices, and performance expectations.
• Monitor room status, maintain key control, and ensure accurate reporting of cleaned rooms.
• Assist with cleaning duties as needed to support operations and meet daily goals.
• Promote a positive team environment focused on safety, quality, and guest service.

Job description

Concord is seeking a Room Inspector (Senior Housekeeper) to lead quality inspections and ensure guest rooms meet brand standards. You will supervise Room Attendants, assign daily tasks, and coordinate pre-shift briefings to set expectations.

The role emphasizes responding to guest needs, maintaining cleanliness, and sustaining safety and organization throughout linen and storage areas. A strong focus on training and teamwork is required.