Rooftop Restaurant Server – Guest Experience Pro

Colwen Management Inc; Portsmouth (NH); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance with Company-FundedH

Vision Insurance

Flexible Spending Accounts

401K Plan – Traditional & Roth Options

Hotel Discount Travel Program

Exclusive Associate Discounts

Training and Development Programs

Job summary

Colwen Hotels is seeking experienced servers for The Rooftop at the Envio at the AC Hotel Portsmouth. You will greet guests, take orders, and ensure guest satisfaction while delivering food and beverages in a fast-paced, friendly environment.

This role requires excellent customer service, ability to operate a POS system, and a team-oriented mindset. Benefits include health, vision, and retirement options, plus employee discounts and development programs.

Qualifications

• Excellent interpersonal and customer service skills.
• Ability to operate point-of-sale system.
• Ability to work quickly and efficiently.
• Organizational and time-management skills.
• Must be at least 18 years old; high school diploma or equivalent preferred.

Responsibilities

• Greet guests warmly and take/relay orders.
• Answer questions about the menu and maintain knowledge of items.
• Deliver food and beverages and ensure guest satisfaction.
• Prepare guest checks and process payments.
• Clear tables, stock sideboards, and maintain clean dining areas.
• Collaborate with team while complying with brand standards and policies.

Skills

Interpersonal skills

Customer service

POS system

Quick learner

Teamwork

Personal hygiene

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) system

Job description

Colwen Hotels is seeking experienced servers for The Rooftop at the Envio at the AC Hotel Portsmouth. You will greet guests, take orders, and ensure guest satisfaction while delivering food and beverages in a fast-paced, friendly environment.

This role requires excellent customer service, ability to operate a POS system, and a team-oriented mindset. Benefits include health, vision, and retirement options, plus employee discounts and development programs.