Banquet Server: Elevate Event Experiences

Colwen Management Inc; Portsmouth (NH); Hybrid; USD 24,000 - 42,000; Full time

Benefits offered by this job

Employee Assistance Programs

Hotel Discount Travel Program for Assc

Exclusive Associate Discounts - Travel

Training and Development Programs

Job summary

AC Hotel Portsmouth, a Colwen Hotels Property, seeks friendly Full Time and Part Time Banquet Servers to provide smooth, efficient service during events. You will set rooms, greet guests, relay orders, and deliver items while maintaining standards and brand policies.

Candidate should have strong customer service, POS familiarity, and the ability to work varied hours including nights and weekends. Previous banquet or server experience is preferred.

Qualifications

• Excellent interpersonal and customer service skills.
• Previous server experience preferred.
• Ability to operate point-of-sale system.
• Ability to work quickly and efficiently.
• Organizational and time management skills.
• Team player with a professional demeanor.
• Must be able to lift and carry trays up to 25 pounds.
• Availability to work varied hours, including nights, weekends and holidays.

Responsibilities

• Set banquet rooms per event orders and standards.
• Greet guests warmly and take/relay orders.
• Deliver food, beverages, condiments and other items.
• Ensure food is prepared and served to guests’ satisfaction.
• Clear tables and reset dining areas as needed.
• Adhere to Colwen and brand standards and liquor policies.
• Assist with general dining room tasks and event support.

Job description

AC Hotel by Marriott Downtown/Waterfront
299 Vaughn Street
Portsmouth, NH 03801, USA

Description

AC Hotel Portsmouth, a Colwen Hotels Property, is in search of friendly and professional Full Time and Part Time Banquet Servers to join our team. In this role you will be responsible for providing smooth and efficient food service to guests during events.

General Responsibilities:

• Ensure banquet rooms are set according to banquet event orders and management specifications
• Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible)
• Take orders from guests and deliver to appropriate person to execute
• Review and understand event plan at beginning of each shift
• Maintain knowledge of all menu items and composition
• Delivers food, beverages, condiments and other requested items
• Ensure that food is prepared correctly and to the guest’s satisfaction; return incorrect or improperly cooked items to the kitchen
• Collect plates and clear table as guests finish their meal
• Adhere to all applicable Colwen and brand standards for food and beverage service and compliance with state liquor policies
• Clean designated areas in accordance with defined procedures
• Ensure sideboards are adequately stocked
• Set tables to standards, and that all items are clean and in good repair
• Assist with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments
• Perform other related duties as assigned

Requirements:

• Excellent interpersonal and customer service skills, ability to solve problems
• Previous server experience preferred
• Ability to operate point-of-sale system
• Ability to work quickly and efficiently
• Organizational and time management skills
• Ability to work with a team
• Ability to maintain personal hygiene
• Must be able to lift, balance and carry trays of food weighing up to 25 pounds
• Ability to work varied hours, including nights, weekends and holidays

We’ve got you covered: Benefits & Perks

• Employee Assistance Programs
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs

Colwen Hotels is an equal opportunity employer. EOE M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.