ROI Records Specialist I - Precision & Privacy

Vital Holdings LLC; Memphis (TN); On-site; USD 42,000 - 56,000; Full time

Job summary

The ROI Specialist I within the VitalChart department at VRC Companies, LLC processes medical records requests with accuracy and efficiency, ensuring patient privacy and HIPAA compliance. You will interact with ROI leadership and healthcare clients to resolve issues and maintain service quality.

This role requires strong attention to detail, solid documentation, and proficiency with ROI software, EMR/EHR systems, and MS Office. On-site responsibilities may evolve with client needs.

Qualifications

• High School Diploma required; degree preferred.
• Prior ROI fulfillment experience preferred.
• Demonstrated attention to detail and ability to prioritize tasks.

Responsibilities

• Process ROI requests accurately and timely while ensuring HIPAA compliance.
• Access and review medical records per client procedures and security protocols.
• Log, classify, and verify requests; perform quality control on releases and invoicing.

Skills

Attention to detail

ROI experience

Communication skills

Microsoft Office

HIPAA knowledge

EHR/EMR systems

Education

High School Diploma (GED)

Tools

EHR/EMR platforms

Job description

The ROI Specialist I within the VitalChart department at VRC Companies, LLC processes medical records requests with accuracy and efficiency, ensuring patient privacy and HIPAA compliance. You will interact with ROI leadership and healthcare clients to resolve issues and maintain service quality.

This role requires strong attention to detail, solid documentation, and proficiency with ROI software, EMR/EHR systems, and MS Office. On-site responsibilities may evolve with client needs.