HIPAA-Driven ROI Specialist (Medical Records)

Vital Records Control (VRC); Gardena (CA); Presencial; USD 42 000 - 64 000; Tempo integral

Resumo da oferta

Vital Records Control (VRC) is seeking an ROI Specialist I to handle release of information requests for healthcare clients. You will ensure privacy compliance, classify and process records, and coordinate with supervisors to address any exceptions or issues.

Responsibilities include validating authorizations, logging requests, and performing quality checks while maintaining accuracy and a high level of customer service. Training and back-up support across facilities may be required.

Qualificações

• High School Diploma (GED) required; degree preferred.
• Prior experience with ROI fulfillment preferred.
• Demonstrated attention to detail.
• Demonstrated ability to prioritize, organize, and meet deadlines.
• Demonstrated documentation and communication skills.
• Demonstrated ability to maintain productivity and quality performance.
• Basic knowledge of medical records and HIPAA preferred.
• Prior experience with EHR/EMR platforms preferred.
• Prior experience with Windows environment and Microsoft Office products.
• Strong interpersonal skills with team members, clients, and requestors.
• Must have strong computer skills and Microsoft Office skills.
• Prior experience with office equipment (printers, scanners, etc.) preferred.
• English reading/writing/speaking required; bilingual a plus.

Responsabilidades

• Process ROI requests accurately and efficiently.
• Validate HIPAA compliance and patient authorizations.
• Log and classify requests in ROI software and maintain records.
• Retrieve and upload medical records from electronic or physical repositories.
• Perform quality control to protect PHI and ensure accurate releases.
• Prepare and review invoices and billing materials for clients.
• Maintain confidentiality and adhere to HIPAA and company policies.

Conhecimentos

Attention to detail

Prioritization

Documentation

Communication

Interpersonal skills

Microsoft Office

Formação académica

High School Diploma (GED)

Degree preferred

Ferramentas

EHR/EMR platforms

Windows environment

Microsoft Office products

Descrição da oferta de emprego

Vital Records Control (VRC) is seeking an ROI Specialist I to handle release of information requests for healthcare clients. You will ensure privacy compliance, classify and process records, and coordinate with supervisors to address any exceptions or issues.

Responsibilities include validating authorizations, logging requests, and performing quality checks while maintaining accuracy and a high level of customer service. Training and back-up support across facilities may be required.