ROI Records Specialist - HIPAA & Data Entry Pro

MRO; Canton (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

MRO is seeking an ROI Specialist to provide on-site support for patient release of information requests. You will determine records to release by reviewing requester data, ensure HIPAA compliance, and retrieve patient information from electronic, off-site, or physical records.

Responsibilities include answering ROI inquiries by phone, logging and scanning requests into ROI On-Line, coordinating with physician offices, handling cash payments where required, and logging entries while maintaining

Qualifications

• High School Diploma or GED required.
• 1+ years experience entering data into computer systems.
• HIPAA knowledge preferred.
• Knowledge of medical terminology is a plus.
• Strong verbal communication skills.
• Ability to work independently and meet production goals.
• Experience handling cash payments at client sites is a plus.
• Experience in ROI within a physician office or HIM department is a plus.

Responsibilities

• Review ROI requests and determine records to release by reviewing requester data in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources.
• Answer phone calls concerning ROI issues.
• Log and process requests into ROI On-Line database; scan medical records into ROI On-Line.
• Process requests from physician offices on a priority basis and fax information to physician offices as needed.
• Log and scan medical records into ROI On-Line database.
• Comply with site facility policies and regulations.
• At specified sites, handle and record cash payments for requests.
• Demonstrate proficiency using computer applications and maintain accurate data entry.
• Work independently and meet production goals established by MRO.
• Demonstrate strong verbal communication and attention to detail.

Skills

Data entry

HIPAA knowledge

Medical terminology knowledge

Verbal communication

Attention to detail

Dependability

Independent work

Customer service

Phone handling

Education

High School Diploma or GED

Tools

ROI On-Line database

Computer applications

Job description

MRO is seeking an ROI Specialist to provide on-site support for patient release of information requests. You will determine records to release by reviewing requester data, ensure HIPAA compliance, and retrieve patient information from electronic, off-site, or physical records.

Responsibilities include answering ROI inquiries by phone, logging and scanning requests into ROI On-Line, coordinating with physician offices, handling cash payments where required, and logging entries while maintaining