ROI Records Specialist - HIPAA Compliance & Data Entry

MRO; Tyler (TX); On-site; USD 40,000 - 54,000; Full time

Job summary

MRO is seeking an ROI Specialist to support client sites across the United States. The role involves reviewing requests, determining releasable records, and logging data into ROI On-Line. Strong data entry, communication, and HIPAA awareness are essential.

You will handle phone inquiries, assist walk-ins, and process physician office requests with attention to detail. Prior ROI experience is a plus; a high school diploma is required.

Qualifications

• High School Diploma or GED required.
• At least 1 year of data entry experience.
• Ability to use the internet and basic computer applications.
• HIPAA knowledge preferred; prior ROI experience is a plus.

Responsibilities

• Review ROI requests and determine records to release per HIPAA and client data.
• Answer phone calls related to ROI issues and respond to walk-ins when needed.
• Log requests into ROI On-Line and process physician office requests as needed.
• Scan, fax, and maintain accurate records; ensure adherence to site policies.
• Handle cash payments at specified sites and demonstrate reliability.

Skills

Data entry

Verbal communication

Attention to detail

Dependability

HIPAA knowledge

Education

High School Diploma or GED

Tools

ROI On-Line database

Job description

MRO is seeking an ROI Specialist to support client sites across the United States. The role involves reviewing requests, determining releasable records, and logging data into ROI On-Line. Strong data entry, communication, and HIPAA awareness are essential.

You will handle phone inquiries, assist walk-ins, and process physician office requests with attention to detail. Prior ROI experience is a plus; a high school diploma is required.