ROI Medical Records Specialist — HIPAA & Data Entry

MRO; Roanoke (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Life insurance

401(k) plan

Job summary

MRO is seeking an ROI Specialist to support client sites with Release of Information requests. The role involves reviewing requests, obtaining patient data, answering inquiries, and logging activity in the ROI On-Line system.

Responsibilities include processing physician requests, faxing records, and scanning documents while ensuring HIPAA compliance and accurate data entry. On-site work across client facilities is expected with a commitment to accuracy.

Qualifications

• High School Diploma or GED required.
• One or more years of data entry experience.
• Ability to work independently and meet production goals.
• Strong verbal communication skills and attention to detail.
• Experience with HIPAA regulations preferred.
• Experience in ROI in a physician's office or HIM department is a plus.

Responsibilities

• Review requests to determine records to release by HIPAA guidelines and obtain patient data from various sources.
• Answer phone calls concerning ROI issues.
• Process walk-in requests and log information into ROI On-Line database.
• Process requests from physician offices on a priority basis and fax information to physician offices when needed.
• Log medical record requests into ROI On-Line database.
• Scan medical records into ROI On-Line database.
• Handle cash payments for requests at specified sites where applicable.
• Demonstrate proficiency with computer applications and meet production goals.

Skills

Data entry

Verbal communication

Independent work

Production goals

HIPAA knowledge

Education

High School Diploma or GED

Tools

ROI On-Line database

Computer applications

Internet usage

Job description

MRO is seeking an ROI Specialist to support client sites with Release of Information requests. The role involves reviewing requests, obtaining patient data, answering inquiries, and logging activity in the ROI On-Line system.

Responsibilities include processing physician requests, faxing records, and scanning documents while ensuring HIPAA compliance and accurate data entry. On-site work across client facilities is expected with a commitment to accuracy.