Rodeo Drive Team Leader: Elevate Luxury Sales & Mentorship

LVMH Group; Los Angeles (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

Employee discount

401(k) retirement plan

Job summary

LOEWE is seeking a Team Leader on Rodeo Drive to mentor Client Advisors and drive a high-value personal client business. You will partner with the Store Manager to meet key results, and act as Manager on Duty when needed to maintain LOEWE standards.

You will guide the sales team, manage daily store operations, and lead by example in delivering an elevated client experience for new and existing customers.

Qualifications

• 5+ years of experience in retail environment.
• 2+ years’ experience in a supervisor/department manager role.
• Proven experience driving positive customer interactions.
• Strong verbal and written communication skills.
• Excellent organizational skills.
• Flexibility to work a retail schedule including evenings, weekends, and holidays.

Responsibilities

• Adhere to all company policies and procedures.
• Assist Store Manager with day-to-day management of sales team.
• Act as Manager on Duty in absence of Store Manager and/or Store Operations Manager.
• Lead by example on sales floor and mentor staff on standard processes.
• Keyholder, opening and closing responsibilities.
• Ensure sales team is enhancing their down time as well as completing tasks to LOEWE standards.
• Make sure the store’s VM is up to standards in partnership with Store Director and Store Operations Manager.
• Weekly meetings with Client Advisor team to understand their current monthly/yearly sales projections, providing mentorship on how to increase sales penetration.
• Confident in leading executives, VIPs, VICs through the store, speaking about artwork, collections, and company business as a whole.
• Partner with BOH team to ensure all consignments are accurately checked, packed, sent, and returned in a timely and organized manner.
• Understand and complete all paperwork and procedures related to consignments, distance orders, stylist agreements etc.
• Meet individual and store sales goals bringing strong personal business to LOEWE Rodeo Drive, leading the sales team by example by achieving monthly sales targets.
• Support the Store Management deploying training to all Client Advisors.

Skills

Retail leadership

Team supervision

Customer service

Communication

Organizational skills

Flexible schedule

Job description

LOEWE is seeking a Team Leader on Rodeo Drive to mentor Client Advisors and drive a high-value personal client business. You will partner with the Store Manager to meet key results, and act as Manager on Duty when needed to maintain LOEWE standards.

You will guide the sales team, manage daily store operations, and lead by example in delivering an elevated client experience for new and existing customers.