Luxury Retail Team Leader - VIP Client Experience

Loewe; Los Angeles (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Paid time off

Employee discount

401k

Job summary

LOEWE is seeking a Team Leader on Rodeo Drive to support day-to-day management of Client Advisors and cultivate a strong personal client business, elevating experiences for new and existing clients. The role pairs with the Store Manager to meet quantitative and qualitative store goals.

The position requires leadership on the sales floor, readiness to act as Manager on Duty, and the ability to coach staff while maintaining LOEWE standards in all operations.

Qualifications

• 5+ years in a retail environment.
• 2+ years in a supervisor/department manager role.
• Proven experience driving positive customer interactions.
• Strong verbal and written communication skills.
• Excellent organizational skills.

Responsibilities

• Adhere to all company policies and procedures.
• Assist Store Manager with day-to-day management of sales team.
• Act as Manager on Duty in absence of Store Manager and/or Store Operations Manager.
• Lead by example on sales floor and mentor staff on standard processes.
• Keyholder, opening and closing responsibilities.
• Ensure sales team is enhancing their downtime and completing LOEWE standards.
• Coordinate with Store Director on visual merchandising and stock.
• Hold weekly meetings to review monthly/yearly sales projections and mentor on increasing sales.

Skills

Retail experience

Supervisory/management

Customer interactions

Communication skills

Organizational skills

Flexible schedule

Job description

LOEWE is seeking a Team Leader on Rodeo Drive to support day-to-day management of Client Advisors and cultivate a strong personal client business, elevating experiences for new and existing clients. The role pairs with the Store Manager to meet quantitative and qualitative store goals.

The position requires leadership on the sales floor, readiness to act as Manager on Duty, and the ability to coach staff while maintaining LOEWE standards in all operations.