Robotics Field Service Technician — On‑Site Uptime Pro

Formic; Chicago (IL); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Equity in Formic

Healthcare coverage

Paid parental leave

Job summary

Formic is seeking a Robotics Field Service Technician to join the Fleet Operations team in Chicago, IL. You will perform preventive maintenance, repairs, and on-site support for robotic manufacturing cells, working with engineering and senior technicians to ensure uptime and safety.

You’ll follow detailed procedures, document activity in CMMS, and travel up to 80% locally. The role emphasizes safety, written communication, and hands-on problem solving in fast-paced environments.

Qualifications

• 2+ years of hands-on field service or maintenance experience supporting robotic or industrial automation systems.
• Strong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems.
• Ability to read electrical schematics, wiring diagrams, and pneumatic drawings.
• Experience using CMMS platforms to track and report maintenance activity.
• Comfortable with local travel up to 80% and overnight travel up to 50%.
• Clear written and verbal communicator capable of producing structured service documentation.
• Demonstrated commitment to safety and disciplined, checklist-driven field execution.
• Ability to follow detailed work instructions and reliably complete directed tasks with minimal oversight.

Responsibilities

• Execute scheduled preventive maintenance on robotic manufacturing cells following established checklists and procedures.
• Perform directed corrective maintenance and repairs as assigned by engineering, dispatch, or senior technicians.
• Respond to on-site service calls, follow structured troubleshooting steps, and elevate complex or unresolved issues to engineering.
• Provide hands-on technical support to customer operators and maintenance teams.
• Log service activity, asset updates, and spare part requirements in CMMS.
• Follow assigned field schedules and coordinate day-to-day logistics with customers and internal stakeholders.
• Monitor system performance using Formic dashboards and fleet tools, and report anomalies to engineering.
• Document service work and follow-up actions with clarity and precision.
• Flag recurring issues or failure patterns to engineering for further investigation.

Skills

Field service

Robotics maintenance

Electrical troubleshooting

Mechanical troubleshooting

PLC control systems

Documentation

Tools

CMMS

Job description

Formic is seeking a Robotics Field Service Technician to join the Fleet Operations team in Chicago, IL. You will perform preventive maintenance, repairs, and on-site support for robotic manufacturing cells, working with engineering and senior technicians to ensure uptime and safety.

You’ll follow detailed procedures, document activity in CMMS, and travel up to 80% locally. The role emphasizes safety, written communication, and hands-on problem solving in fast-paced environments.