Robotics Field Service Technician: Maintenance & Deployments

OpenKrill; United States; A distancia; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

Tutor, a leading AI robotics company in North America, is seeking a Field Service Technician to install, commission, and validate robotic systems at customer sites. You will perform preventative maintenance, troubleshoot electromechanical systems, and work directly with customers to maximize uptime and performance.

You will document issues, collect field data, and support root cause investigations while partnering with Engineering to improve product reliability.

Formación

• Experience with electromechanical systems and field servicing.
• Strong problem-solving and hands-on abilities across mechanical, electrical, and controls.
• Excellent communication with customers and ability to work independently.

Responsabilidades

• Deploy new robotic systems at customer sites, including installation, commissioning, validation, and handoff.
• Perform preventative maintenance on autonomous robotic systems.
• Troubleshoot mechanical, electrical, pneumatic, controls, and networking issues.
• Execute repairs, upgrades, retrofits, and field modifications.
• Support customer ramp-up and operational readiness after deployment.
• Work directly with customers to maximize uptime and performance.
• Document failures, collect field data, and support root cause investigations.
• Collaborate with Engineering to improve product reliability and serviceability.
• Develop maintenance procedures, service standards, and troubleshooting guides.
• Support product validation, pilot deployments, and new product introductions.
• Travel throughout the United States to support deployments and maintenance.

Conocimientos

Electromechanical systems

Troubleshooting

Customer-facing

Reading schematics

Travel readiness

Educación

Technical certificate or associate degree

Herramientas

Multimeters

Diagnostic equipment

Descripción del empleo

Tutor, a leading AI robotics company in North America, is seeking a Field Service Technician to install, commission, and validate robotic systems at customer sites. You will perform preventative maintenance, troubleshoot electromechanical systems, and work directly with customers to maximize uptime and performance.

You will document issues, collect field data, and support root cause investigations while partnering with Engineering to improve product reliability.