Robotics Field Service Technician - Maintenance & Deployments

Socket.dev; Philadelphia (Philadelphia County); On-site; USD 65,000 - 95,000; Full time

Job summary

Tutor in North America seeks an experienced field service technician to deploy, repair, and upgrade autonomous robotic systems in customer facilities. You will troubleshoot electromechanical systems, perform preventive maintenance, and work directly with customers to maximize uptime and performance.

Your work shapes product reliability and the scale of our robotic fleet. Travel throughout the United States is required, with the majority of assignments at customer sites.

Qualifications

• Experience troubleshooting, repairing, building, maintaining, or deploying electromechanical systems.
• Read electrical schematics and mechanical drawings.
• Diagnose electrical, mechanical, pneumatic, and controls-related issues.
• Experience with motors, sensors, actuators, drives, pneumatics, conveyors, robotics, industrial automation, CNC equipment, AGVs, AMRs.
• Strong communication and customer-facing professionalism.
• Willingness to travel extensively.
• Valid driver's license.

Responsibilities

• Deploy new robotic systems at customer sites, including installation, commissioning, validation, and handoff.
• Perform preventative maintenance on autonomous robotic systems.
• Troubleshoot mechanical, electrical, pneumatic, controls, and networking issues.
• Execute repairs, upgrades, retrofits, and field modifications.
• Support customer ramp-up and operational readiness.
• Work directly with customers to maximize uptime and performance.
• Document failures and support root cause investigations.
• Partner with Engineering to improve product reliability and serviceability.
• Help develop maintenance procedures and troubleshooting guides.
• Travel throughout the United States for deployments and service.

Skills

Mechanical aptitude

Diagnostics

Problem solving

Electrical schematics

Mechanical drawings

Robotics systems

Travel readiness

Customer-facing

Diagnostics tools

Education

Engineering/Robotics degree

Tools

Multimeters

Diagnostic equipment

Hand tools

Power tools

Job description

Tutor in North America seeks an experienced field service technician to deploy, repair, and upgrade autonomous robotic systems in customer facilities. You will troubleshoot electromechanical systems, perform preventive maintenance, and work directly with customers to maximize uptime and performance.

Your work shapes product reliability and the scale of our robotic fleet. Travel throughout the United States is required, with the majority of assignments at customer sites.