Robotics Clinical Senior Sales Specialist - Tech Launch

Zimmer Biomet; Tacoma (WA); On-site; USD 100,000 - 120,000; Full time

Job summary

Zimmer Biomet is seeking a Robotics Clinical Sr Specialist to promote and support technology-centric product launches at key customer accounts. You will educate, train, and assist stakeholders to achieve their technology program goals, leading surgical teams through training pathways for ROSA and related technologies.

The role requires building launch plans, onboarding new accounts, and coordinating with field service and sales colleagues, with travel up to 50%.

Qualifications

• Bachelor's degree in Business, Sales, Marketing, or technical discipline preferred.
• Minimum of 3 years of clinical sales experience or one year of orthopedic (joint replacement) sales or case coverage experience preferred.

Responsibilities

• Develop account specific launch plan to enable locally sustainable support and use of new technologies.
• Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA system and other technologies.
• Partners with Technology Solutions Manager and Field Service technicians to onboard new accounts, including attend system installation, provide in-service to relevant facility staff, train local implant sales colleagues and provide clinical support during enabling technology cases.
• Supports advanced technology upgrades as required
• Responsible for key administration duties
• Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances.
• Follow all internal communication and documentation policies (QA).
• Attend annual trainings as required

Skills

Interpersonal skills

Presentation skills

Demonstration skills

Education

Bachelor's degree or equivalent

Job description

Zimmer Biomet is seeking a Robotics Clinical Sr Specialist to promote and support technology-centric product launches at key customer accounts. You will educate, train, and assist stakeholders to achieve their technology program goals, leading surgical teams through training pathways for ROSA and related technologies.

The role requires building launch plans, onboarding new accounts, and coordinating with field service and sales colleagues, with travel up to 50%.