Roadside Technician & Battery Service — Sign-On Bonus

AAA Northeast; Massachusetts; Vor Ort; USD 32.000 - 36.000; Vollzeit

Benefits dieser Stelle

Health coverage

401(k) match

Paid time off

Tuition reimbursement

Sign-on bonus

Zusammenfassung

AAA Northeast in Massachusetts is seeking a Roadside Assistance Driver. The role includes responding to member requests, assessing scenes, communicating battery service details, and providing safe, courteous assistance.

The position carries a $2,500 sign-on bonus and an hourly pay range of $23.50–$26.45, with additional shift differentials and potential incentives. Qualifications include a GED, 21+ years old, and a valid driver's license; DOT pre-hire eligibility is required.

Qualifikationen

• High School GED required.
• At least 21 years of age.
• Post-secondary automotive training preferred.
• Active and valid driver’s license (state/jurisdiction).
• Able to obtain and maintain DOT pre-hire card.

Aufgaben

• Responds to member requests for service.
• Accepts calls and provides ETA; clarifies location and vehicle issues.
• Ensure safe scene and location for service.
• Calms customers and provides guidance on battery program.
• Explain battery program, testing and recommended battery type.
• Report diagnostic results and referrals to approved facilities.
• Maintain vehicle and equipment, inventory, and safety checks.
• Operate laptop for van activity, invoicing, and inventory.
• Possess Battery Service Vehicle certification.

Kenntnisse

Customer service

Problem solving

Communication

Ausbildung

High School GED

Tools

DOT card

MVR check

Jobbeschreibung

AAA Northeast in Massachusetts is seeking a Roadside Assistance Driver. The role includes responding to member requests, assessing scenes, communicating battery service details, and providing safe, courteous assistance.

The position carries a $2,500 sign-on bonus and an hourly pay range of $23.50–$26.45, with additional shift differentials and potential incentives. Qualifications include a GED, 21+ years old, and a valid driver's license; DOT pre-hire eligibility is required.