Roadside Support Agent - Flexible Shifts

Europcar Mobility Group; Tulsa (OK); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Vision, Dental

401k

Employee Discounts

Referral bonus

Flexible spending account

Parental leave

Employee assistance program

Job summary

A global mobility provider is looking for a Roadside Assistance Agent in Tulsa, Oklahoma. You will handle inbound calls, assist customers with vehicle issues, and provide excellent service. The ideal candidate is available for flexible scheduling, including weekends and holidays, and excels in a fast-paced environment. This role offers a competitive benefits package including medical, vision, dental, and employee discounts.

Qualifications

• Must be available to work multiple schedules including weekends & holidays.
• Experience in an inbound call center and automotive-related business is a solid plus.
• Ability to function in a fast-paced environment under short time constraints.

Responsibilities

• Handle inbound calls and assist customers with vehicle issues.
• Provide top-notch customer service and determine a preliminary course of action.
• Troubleshoot issues to resolve customer problems quickly and safely.

Skills

Excellent verbal and written communication skills

Detail orientation

Problem-solving skills

Multitasking ability

Tools

Google Suite

Computerized order processing systems

Job description

A global mobility provider is looking for a Roadside Assistance Agent in Tulsa, Oklahoma. You will handle inbound calls, assist customers with vehicle issues, and provide excellent service. The ideal candidate is available for flexible scheduling, including weekends and holidays, and excels in a fast-paced environment. This role offers a competitive benefits package including medical, vision, dental, and employee discounts.