Part-Time Roadside Assistance Pro - Calm, Fast Help

Europcar España; Tulsa (OK); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Employee discounts

Life Insurance

AD&D Insurance

Flexible spending account

Parental leave

Employee assistance program

Job summary

Fox Rent A Car in Tulsa, OK is seeking a part-time Roadside Assistance Agent to stay calm, solve fast, and help customers get moving again. You’ll handle inbound calls, assess vehicle issues, and provide clear guidance to restore travel quickly and safely.

The role emphasizes excellent communication, quick problem solving, and the ability to work flexible schedules including weekends and holidays. Prior call center experience and familiarity with Google Suite are a plus, and medical, dental, and

Qualifications

• Inbound call center experience is a plus.
• Typing and data entry skills.
• Proficiency in Google Suite (Docs, Sheets) and Excel.
• Availability for multiple schedules including weekends and holidays.

Responsibilities

• Provide top-notch customer service to callers experiencing vehicle issues.
• Determine a preliminary course of action based on customer information.
• Troubleshoot and guide customers to get back on the road quickly and safely.
• Explain vehicle features clearly to customers and teammates.
• Handle requests via phone, email, or other channels.

Skills

Call center experience

Customer service

Typing

Data entry

Google Suite

Multitasking

Communication skills

Tools

Google Suite

Excel

Job description

Fox Rent A Car in Tulsa, OK is seeking a part-time Roadside Assistance Agent to stay calm, solve fast, and help customers get moving again. You’ll handle inbound calls, assess vehicle issues, and provide clear guidance to restore travel quickly and safely.

The role emphasizes excellent communication, quick problem solving, and the ability to work flexible schedules including weekends and holidays. Prior call center experience and familiarity with Google Suite are a plus, and medical, dental, and