Roadside Assistance Pro & Tow Driver (Flexible Hours)

ACS Auto Club Services, Inc.; Orlando (FL); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Sign-on bonus

Quarterly attendance bonus

Fully paid training

Overtime opportunities

Shift differentials

Job summary

The Auto Club Group (ACG) in Orlando, FL is seeking a Service Vehicle Operator to respond to roadside calls, perform services like jump-starts, tire changes, lockouts, and towing when needed. You will work independently on the road, maintain a clean vehicle, and provide outstanding member service.

Qualifications include a high school diploma or GED, valid driver's license, ability to lift up to 75 pounds, and DOT/physical requirements.

Qualifications

• High school diploma or GED required; valid driver’s license.
• Must pass drug screen, MVR, background check, and DOT physical.
• Strong customer service, independent problem solving, and safe driving.

Responsibilities

• Respond to roadside requests using a tow or service vehicle.
• Provide emergency services: tire changes, fuel delivery, battery work, jump starts, lockouts.
• Safely tow disabled vehicles per procedures.
• Verify AAA membership and deliver excellent service.
• Complete pre/post-trip DOT inspections and report maintenance.
• Maintain a clean, professional service vehicle.
• Document calls, vehicle logs, and receipts daily.
• Maintain DOT certification and driving record.
• Meet goals for member satisfaction, safety, and productivity.
• Support AAA events as needed.

Skills

Customer service

Independent worker

Effective communication

Safe driving

GPS & mobile tech

Lift 75 lbs

Record-keeping

Team safety

Education

High school diploma or GED

Tools

Tablets & digital devices

Job description

The Auto Club Group (ACG) in Orlando, FL is seeking a Service Vehicle Operator to respond to roadside calls, perform services like jump-starts, tire changes, lockouts, and towing when needed. You will work independently on the road, maintain a clean vehicle, and provide outstanding member service.

Qualifications include a high school diploma or GED, valid driver's license, ability to lift up to 75 pounds, and DOT/physical requirements.