Roadside Rescue Technician

AAA-The Auto Club Group; Boulder (CO); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

$1,000 Sign-On Bonus

$250 Quarterly Perfect AttendanceBonus

Fully paid training

401(k) with company match

AAA membership with roadside benefits

Comprehensive health, dental, vision

Life and disability insurance

Job summary

AAA-The Auto Club Group is seeking a Service Vehicle Operator in Boulder, CO. You will respond to roadside calls, assist motorists with services, and tow vehicles when needed. You’ll work independently on the road, provide excellent customer service, and maintain safety standards.

The role involves operating service vehicles, completing DOT inspections, and using tablets to manage calls and update requests. Training is provided, and attendance is essential for success.

Qualifications

• High school diploma or GED is required.
• Valid state driver’s license with minimal infractions.
• Pass pre-employment checks: drug screen, MVRO, background & DOT physical.
• Strong customer service and professional communication.
• Ability to work independently and in the field.
• Comfort with GPS, tablets, and electronic apps.
• Ability to lift up to 75 pounds.
• Complete AAA training programs.
• Commitment to safety and teamwork.

Responsibilities

• Respond to roadside assistance requests using a tow truck or service vehicle.
• Provide emergency roadside services (tire changes, fuel delivery, battery testing/installation, jump starts, lockouts).
• Tow disabled vehicles following procedures and guidelines.
• Verify AAA membership and deliver excellent customer service.
• Complete pre-trip and post-trip DOT inspections; report maintenance concerns.
• Maintain a clean and professional service vehicle.
• Document daily activities, service calls, and receipts.
• Maintain DOT certification and driving record.

Skills

Customer service

Independent work

Safety conscious

GPS/tablet usage

Reading service procedures

Education

High school diploma or GED

Tools

GPS

Tablets/Mobile devices

Job description

AAA-The Auto Club Group is seeking a Service Vehicle Operator in Boulder, CO. You will respond to roadside calls, assist motorists with services, and tow vehicles when needed. You’ll work independently on the road, provide excellent customer service, and maintain safety standards.

The role involves operating service vehicles, completing DOT inspections, and using tablets to manage calls and update requests. Training is provided, and attendance is essential for success.