Roadside Flatbed Technician – Towing & Jump-Start Pro

AAA Northeast; East Providence (RI); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health coverage

401(k) retirement match

Paid time off: vacation, holidays, and

Volunteer time off

Tuition reimbursement

Free AAA membership

Insurance discounts

Wellness incentives

Job summary

AAA Northeast in East Providence, RI seeks a Roadside Service Tech (Flatbed) to deliver safe, first‑class roadside assistance for AAA members. You will respond to service requests, perform minor mechanical tasks, and, if needed, tow vehicles to repair facilities while promoting AAA products and services.

The role requires a high school diploma or GED, automotive/mechanical training, and a valid driver’s license with a DOT card. A 24/7 schedule and shift differentials apply.

Qualifications

• High School Diploma or GED required.
• Post-secondary training in automotive mechanics and familiarity with electrical troubleshooting required.
• Active and valid driver’s license and DOT card required.

Responsibilities

• Respond to member requests with ETA, ensuring safety and positive service experiences.
• Provide minor mechanical assistance and safe towing when necessary, following policy and safety procedures.
• Promote AAA products and services while maintaining a professional image and vehicle readiness.

Skills

Safety awareness

Communication

Problem-solving

Education

High School Diploma or GED

Automotive mechanics training

Tools

DOT card

Valid driver’s license

Job description

AAA Northeast in East Providence, RI seeks a Roadside Service Tech (Flatbed) to deliver safe, first‑class roadside assistance for AAA members. You will respond to service requests, perform minor mechanical tasks, and, if needed, tow vehicles to repair facilities while promoting AAA products and services.

The role requires a high school diploma or GED, automotive/mechanical training, and a valid driver’s license with a DOT card. A 24/7 schedule and shift differentials apply.