RN - Virtual Triage & 24/7 Care Coordinator

Mercy Co; Chesterfield (MO); Remote; USD 70,000 - 110,000; Full time

Job summary

Mercy is seeking an RN to join the Virtual triage program, delivering patient-centered care in a 24/7 environment with guidance from the Medical Director. This role focuses on ED handoffs, scheduling, and care coordination to improve outcomes across Mercy’s fast-changing care continuum.

The ideal candidate holds an RN license in the hiring state (or compact licensure) and has 2–3 years of Med Surg/ED/CCU experience, with BLS and other unit-specific certifications as required.

Qualifications

• Education: Graduated from a school of nursing (Associate's Degree, Diploma, or BSN).
• Licensure: Current RN license in hiring state and/or compact licensure.
• Experience: 2-3 years in Med Surg, ED, or Critical Care.
• Certifications: BLS and additional unit-specific certifications may be required (ACLS, NRP, ENPC, TNCC, CPHON, OCN, PALS, PEARS, STABLE, C‑EFM, etc.).

Responsibilities

• New initiative offering patient-centered care and collaboration; 24/7 point of contact for ED handoffs and scheduling.
• Support patients enrolled in Mercy’s Intense Care Coordination program across the care continuum.

Education

Associate's Degree, Diploma, or BSN

Tools

BLS

ACLS

NRP

ENPC

TNCC

CPHON

OCN

PALS

PEARS

S.T.A.B.L.E.

C-EFM

Job description

Mercy is seeking an RN to join the Virtual triage program, delivering patient-centered care in a 24/7 environment with guidance from the Medical Director. This role focuses on ED handoffs, scheduling, and care coordination to improve outcomes across Mercy’s fast-changing care continuum.

The ideal candidate holds an RN license in the hiring state (or compact licensure) and has 2–3 years of Med Surg/ED/CCU experience, with BLS and other unit-specific certifications as required.