RN Clinical Operations Leader - Ambulatory & Multi-Site

Northwestern Medicine; Winfield (IL); Presencial; USD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition reimbursement

Loan forgiveness

401(k) matching

Lifecycle benefits

Descripción de la vacante

Northwestern Medicine seeks a Clinical Operations Coordinator, RN to oversee pulmonary, sleep and thoracic surgery settings within the NM system. You will supervise clinical support staff, coordinate provider schedules, and drive service excellence while maintaining patient care quality.

Reporting to the Director of Clinical Practice and working under the Clinical/Practice Administrator, you will ensure staffing efficiency, compliance with policies, and effective data management across sites.

Formación

• Current state licensure or certification from an accepted accrediting institution in a clinical field.
• BSN or degree completion within two years of hire.
• Licensed registered nurse.
• Minimum of five years of clinical experience.
• Basic Life Support Certification from an American Heart Association accredited source.
• Effective communication and interpersonal skills.

Responsabilidades

• Supervise and direct the office’s clinical support staff, manage workload distribution and prioritization of tasks.
• Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals.
• Oversee and direct day to day office clinical operations within budget guidelines.
• Assist with managing providers schedule templates and optimize patient care hours to enhance productivity.
• Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity.
• Responsible for front-line communication with staff to receive and provide feedback regarding clinical workflow, quality and productivity.
• Ensure that service excellence is delivered and perform service recovery whenever necessary.
• Manage medical surgical supplies within budget.
• Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices.
• Conduct office staff meetings on a regular basis in coordination with practice leadership.
• Attend and actively participate in leadership meetings.
• Ensure that patient dignity and confidentiality are always maintained.

Conocimientos

RN license

BSN

BLS

Clinical experience

Communication skills

Educación

BSN or degree completion within two years

Descripción del empleo

Northwestern Medicine seeks a Clinical Operations Coordinator, RN to oversee pulmonary, sleep and thoracic surgery settings within the NM system. You will supervise clinical support staff, coordinate provider schedules, and drive service excellence while maintaining patient care quality.

Reporting to the Director of Clinical Practice and working under the Clinical/Practice Administrator, you will ensure staffing efficiency, compliance with policies, and effective data management across sites.