RN Care Manager: Discharge & Care Coordination Lead

CHRISTUS Children's; San Antonio (TX); On-site; USD 75,000 - 95,000; Full time

Job summary

CHRISTUS Children's in San Antonio, TX seeks an RN Care Manager II to lead care coordination from admission through discharge. You will work with physicians and a multidisciplinary team to develop and monitor the plan of care, ensure progression toward outcomes, and address barriers that delay diagnosis, treatment, or discharge.

The role emphasizes effective communication with patients and families, utilization of resources, and adherence to safety standards while supporting compassionate,

Qualifications

• BSN from an accredited nursing program or demonstrated success in CHRISTUS RN Care Manager I position.
• Master’s degree in nursing preferred.
• Program management experience, including management of multiple projects at one time preferred.
• Excellent verbal and written communication.
• Critical and analytical thinking skills.
• Working knowledge of discharge planning, utilization management, case management, performance improvement, and managed care reimbursement.
• Ability to work independently and exercise sound judgment in interactions with physicians, payors, patients, and their families.

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Coordinates/facilitates patient care progression throughout the continuum.
• Implements and monitors the patient’s plan of care to ensure effectiveness and appropriateness of services.
• Identifies and escalates system barriers that are impeding diagnostic or treatment progress.
• Proactively identifies and resolves delays and obstacles to discharge.
• Uses advances conflict resolution skills as necessary to ensure timely resolution of issues.
• Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting.
• Ensures that all elements critical to the plan of care have been communicated to the patient/family and members of the healthcare team and are documented as necessary to assure continuity of care.
• Manages all aspects of discharge planning for assigned patients.
• Provide appropriate interventions which demonstrate knowledge of and sensitivity toward cultural diversity and the religious, developmental, health literacy, and educational backgrounds of the patient population.
• Assesses the patient’s formal and informal support system as well as available benefits and/or community resources.
• Meets directly with patient/family to assess needs and develop and individualized care plan in collaboration with the physician.
• Ensures and maintains plan consensus from patient/family, physician and payor.
• Provide education, information, direction, and support related to patient’s goals of care.
• Acts as patient advocate to develop treatment plan and coordinate patient care and to transition patient to the appropriate next level of care.
• Demonstrates and promotes respect for the dignity and rights of every patient while adhering to the safety standards and practices of the organization and the nursing profession.
• Collaborates with the physician and other health care professionals to promote appropriate use of medical center resources.
• Provides information and support to patients and families, helping them access needed resources within the medical center and community.
• Actively participates in clinical performance improvement activities involving length of stay, resource utilization, avoidable days, cost per case, and readmissions.
• Measures effectiveness of interventions through direct communication with post-acute care providers, patients, and caregivers.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency.

Skills

Excellent verbal and written коммуника

Education

BSN Degree from an accredited nursing program

Master’s degree in nursing

Job description

CHRISTUS Children's in San Antonio, TX seeks an RN Care Manager II to lead care coordination from admission through discharge. You will work with physicians and a multidisciplinary team to develop and monitor the plan of care, ensure progression toward outcomes, and address barriers that delay diagnosis, treatment, or discharge.

The role emphasizes effective communication with patients and families, utilization of resources, and adherence to safety standards while supporting compassionate,