RMA Refurbishment QC Technician

CaptionCall, LLC; Taylorsville (UT); On-site; USD 21,000 - 30,000; Full time

Job summary

Sorenson Communications in Utah seeks an RMA Technician to oversee testing and refurbishing of returned CaptionCall phones and related devices. You will manage the RMA workflow, coordinate with warehouse teams, and ensure components are cleaned and prepared for redeployment with new customers.

Successful candidates will have a High School Diploma or GED, warehouse experience, and solid computer skills for MS Word and Excel.

Qualifications

• High School Diploma or GED is required.
• Experience in a warehouse environment preferred.
• Proficient in MS Word, Excel, and basic computer tasks.

Responsibilities

• Oversee receiving and processing returned equipment and warehouse materials.
• Test and refurbish returned phones to ensure operability.
• Manage and document the RMA process and reporting.
• Coordinate with warehouse teams to meet daily goals.
• Maintain accuracy and organization in a fast-paced environment.

Skills

Intermediate computer skills

Effective communication

Goal oriented

Team player

Education

High School Diploma or GED

Job description

Sorenson Communications in Utah seeks an RMA Technician to oversee testing and refurbishing of returned CaptionCall phones and related devices. You will manage the RMA workflow, coordinate with warehouse teams, and ensure components are cleaned and prepared for redeployment with new customers.

Successful candidates will have a High School Diploma or GED, warehouse experience, and solid computer skills for MS Word and Excel.