RMA Process Technician: Troubleshoot, Improve & Support Ops

ZT Systems

Georgetown (TX)

On-site

USD 42,000 - 54,000

Full time

3 days ago

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Job summary

ZT Systems in Texas is seeking an RMA Process Technician to support multiple manufacturing departments, troubleshoot process issues, and ensure safe, efficient operations. You will work with Production, Engineering, Quality, Training, Materials, Logistics, and Operations teams.

The role emphasizes problem solving, adherence to work instructions, participation in continuous improvement, and cross-functional collaboration.

Qualifications

High school diploma or equivalent.
2+ years of related experience in electronics manufacturing or high-volume environments.
Experience troubleshooting manufacturing or operational processes.
Ability to read and interpret technical documentation and work instructions.
Strong problem-solving and analytical skills.

Responsibilities

Provide technical support to Production, Quality, Engineering, Training, Materials, Logistics, and Operations teams.
Support manufacturing operations by troubleshooting process issues and minimizing downtime.
Serve as a technical resource for Team Leads, operators, and support personnel.
Monitor and maintain process adherence to established work instructions, procedures, and operating standards.
Assist with root cause analysis, corrective actions, and process improvements.
Support new product introductions, engineering changes, process validations, and project implementations.