RMA Process Technician: Troubleshooting & Process Excellence

ZT Group Intl, Inc. dba ZT Systems; Georgetown (TX); Presencial; USD 52 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive base salary

Bonus eligibility

401(k) retirement savings plan

Tuition reimbursement

Health & wellness coverage

Mental health resources

Company-paid life and disability

PTO & holidays

Parental leave

Structured training programs

Matching gifts

Resumo da oferta

ZT Systems, a Sanmina Company, is seeking a Process Technician to support manufacturing operations across multiple departments. You will troubleshoot process issues, provide technical support, and help with continuous improvement while ensuring adherence to standard work and safety practices.

The role involves collaboration with Production, Engineering, Quality, and Training teams, and requires a high school diploma with 2+ years in electronics manufacturing.

Qualificações

• High school diploma or equivalent.
• 2+ years of related electronics manufacturing experience.
• Experience troubleshooting manufacturing or operational processes.
• Ability to read and interpret technical documentation and work instructions.
• Strong problem-solving and analytical skills.
• Soldering experience preferred.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office and manufacturing systems.
• Ability to stand, walk, and lift up to company limits.

Responsabilidades

• Provide technical support to Production, Quality, Engineering, Training, Materials, Logistics, and Operations teams.
• Troubleshoot process issues and minimize downtime.
• Serve as a technical resource for Team Leads, operators, and support personnel.
• Monitor and maintain process adherence to work instructions, procedures, and operating standards.
• Assist with root cause analysis, corrective actions, and process improvements.
• Support new product introductions, engineering changes, process validations, and project implementations.
• Conduct process audits and identify opportunities for improvement in safety, quality, productivity, and efficiency.
• Maintain and support process documentation, visual aids, standard work instructions, and operational procedures.
• Assist Training teams with onboarding, certification support, cross-training activities, and process verification.
• Support workstation setup, equipment implementation, material flow optimization, and workplace organization initiatives.
• Communicate technical issues, process deviations, risks, and recovery plans to leadership and cross-functional teams.
• Escalate quality, safety, equipment, and operational concerns through established channels.
• Promote and enforce ESD, safety, quality, and housekeeping standards.
• Support production goals and operational priorities while maintaining compliance with customer and company requirements.
• Participate in continuous improvement initiatives utilizing data-driven decision-making and problem-solving techniques.
• Provide floor support during production escalations, staffing shortages, launches, and special projects.
• Document technical findings, corrective actions, process changes, and project outcomes as required.
• Perform additional duties and cross-functional assignments as business needs require.

Conhecimentos

Electronics manufacturing experience

Troubleshooting

Reading schematics / technical docs

Soldering experience

MS Office & manufacturing systems

Formação académica

High school diploma or equivalent

Ferramentas

Process control systems

Descrição da oferta de emprego

ZT Systems, a Sanmina Company, is seeking a Process Technician to support manufacturing operations across multiple departments. You will troubleshoot process issues, provide technical support, and help with continuous improvement while ensuring adherence to standard work and safety practices.

The role involves collaboration with Production, Engineering, Quality, and Training teams, and requires a high school diploma with 2+ years in electronics manufacturing.