RMA Lead: Returns & Logistics Champion

Hyve Solutions; Olive Branch (MS); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

FSA

HSA

Mental Health Care

401K with match

Paid Holidays

Tuition Reimbursement

Perks at Work

LEAP Program

MyFlexPay

Job summary

Hyve Solutions in Olive Branch, Mississippi is seeking an experienced RMA Lead to coordinate daily returned-material activities and guide the RMA team through accurate receiving, tracking, and processing of returns.

You will verify part numbers and documentation, record movements in company systems, label and organize materials, and collaborate with repair, quality, inventory, and shipping to ensure timely disposition and strict traceability.

Qualifications

• Experience in RMA, warehouse operations, inventory control, or shipping and receiving.
• Previous team lead or employee training experience preferred.
• Strong attention to detail, organization, and communication skills.
• Familiarity with inventory systems and Microsoft Office.
• Ability to prioritize work in a fast-paced manufacturing environment.

Responsibilities

• Coordinate daily RMA workflow and assign tasks based on priorities.
• Receive returned products and verify part numbers, serial numbers, quantities, and supporting documentation.
• Record returns and inventory movements accurately in company systems.
• Label, organize, and maintain traceability of returned materials.
• Coordinate with repair, quality, inventory, and shipping teams on product disposition.
• Investigate discrepancies and elevate damaged products, missing documentation, or processing delays.
• Train team members on procedures, material handling, and documentation requirements.
• Monitor outstanding returns and support timely processing.
• Maintain an organized work area and follow safety and applicable ESD procedures.
• Identify opportunities to improve accuracy and turnaround time.

Skills

RMA operations

Warehouse operations

Inventory control

Shipping and receiving

Attention to detail

Team leadership

Training

Tools

Microsoft Office

Inventory software

Job description

Hyve Solutions in Olive Branch, Mississippi is seeking an experienced RMA Lead to coordinate daily returned-material activities and guide the RMA team through accurate receiving, tracking, and processing of returns.

You will verify part numbers and documentation, record movements in company systems, label and organize materials, and collaborate with repair, quality, inventory, and shipping to ensure timely disposition and strict traceability.