RMA Lead - First Shift

TD SYNNEX; Olive Branch (MS); On-site; USD 42,000 - 56,000; Full time

Job summary

Hyve Solutions in Olive Branch, MS is seeking an RMA Lead for the first shift to oversee returned-material processing and coordinate daily workflows.

The role requires ensuring accurate receiving, tracking, and storage of returned products, while maintaining safety and quality standards. Experience in warehouse/RMA operations is preferred.

Qualifications

• Experience in RMA, warehouse operations, inventory control, or shipping and receiving.
• Strong attention to detail and organizational skills.
• Ability to prioritize in a fast-paced manufacturing environment.
• Experience training or leading a team preferred.

Responsibilities

• Coordinate daily RMA workflow and assign tasks.
• Receive returned products and verify part numbers, serial numbers, quantities, and supporting documentation.
• Record returns and inventory movements accurately in company systems.
• Label, organize, and maintain traceability of returned materials.
• Coordinate with repair, quality, inventory, and shipping teams on product disposition.
• Investigate discrepancies and escalate damaged products, missing documentation, or processing delays.
• Train team members on procedures, material handling, and documentation requirements.
• Monitor outstanding returns and support timely processing.
• Maintain an organized work area and follow safety and applicable ESD procedures.
• Identify opportunities to improve accuracy and turnaround time.

Skills

RMA experience

Warehouse operations

Inventory control

Shipping and receiving

Team lead experience

Microsoft Office

Attention to detail

Communication skills

Tools

Inventory systems

Microsoft Office

Job description

RMA Lead - First ShiftWhen you visit our website, we send one or more cookies – a small file containing a string of characters – to your computer or other devices that uniquely identifies your browser. We use cookies to track web analytics information including user trends and search preferences, improve the quality of our services, and for storing and retrieving user preferences. You can set your browser to notify you before you receive a cookie so you have the option to accept it and can set your browser to turn off cookies. No personally identifying information from you will be collected as part of these cookies## RMA Lead - First ShiftApply: Olive Branch, MS: Full time: Posted Today: End Date: December 28, 2026 (30+ days left to apply): R57107## Hyve Company OverviewHyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through dep technical partnerships and co-innovation, and supply chain clarity. Hyve’s integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure. The RMA (Return Merchandise Authorization) Lead coordinates daily returned-material activities and helps guide the RMA team. This hands-on role supports accurate receiving, tracking, storage, and movement of returned products while maintaining quality, safety, and productivity standards. **Key Responsibilities*** Coordinate daily RMA workflow and assign tasks based on priorities.* Receive returned products and verify part numbers, serial numbers, quantities, and supporting documentation.* Record returns and inventory movements accurately in company systems.* Label, organize, and maintain traceability of returned materials.* Coordinate with repair, quality, inventory, and shipping teams on product disposition.* Investigate discrepancies and escalate damaged products, missing documentation, or processing delays.* Train team members on procedures, material handling, and documentation requirements.* Monitor outstanding returns and support timely processing.* Maintain an organized work area and follow safety and applicable ESD procedures.* Identify opportunities to improve accuracy and turnaround time. **Suggested Qualifications*** Experience in RMA, warehouse operations, inventory control, or shipping and receiving.* Previous team lead or employee training experience preferred.* Strong attention to detail, organization, and communication skills.* Familiarity with inventory systems and Microsoft Office.* Ability to prioritize work in a fast-paced manufacturing environment.