Rideshare Auto Claims Specialist II (Hybrid)

Liberty Mutual Insurance; Suwanee (GA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Liberty Mutual Insurance is seeking a Claims Specialist to manage a caseload of routine to moderately complex claims within a hybrid work setting. You will assess liability, coverage and damages, plan investigations, and negotiate settlements while interacting with claimants, policyholders, and third parties.

A BS/BA degree and claims experience are required, with licensure to maintain. The role emphasizes training to enhance skills, the ability to work both remotely and in the office, and a

Qualifications

• BS/BA degree or equivalent work experience.
• Minimum of 2 years' experience in claims adjustment, general insurance or formal claims training.
• Required to obtain and maintain all applicable licenses.
• Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU).
• Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.

Responsibilities

• Manages an inventory of claims to evaluate compensability/liability.
• Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
• Plans and conduct investigations of claims to confirm coverage and to determine liability, compensability and damages.
• Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves as necessary.
• Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
• Performs other duties as assigned.

Skills

Claims adjustment

Investigation techniques

Negotiation

Regulatory compliance

Medical terminology

Education

BS/BA degree or equivalent

Tools

Licenses

Job description

Liberty Mutual Insurance is seeking a Claims Specialist to manage a caseload of routine to moderately complex claims within a hybrid work setting. You will assess liability, coverage and damages, plan investigations, and negotiate settlements while interacting with claimants, policyholders, and third parties.

A BS/BA degree and claims experience are required, with licensure to maintain. The role emphasizes training to enhance skills, the ability to work both remotely and in the office, and a