Rides Operations Lead - Area Manager

Carowinds; Gastonia (NC); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Paid vacation

Medical coverage

401K match

Free park entry

Friend/family tickets

Discounts on food/merch

Employee events

Job summary

Carowinds in Gastonia, NC seeks an Area Manager of Rides to ensure safe, efficient operation of all park attractions while leading and developing talent. You will work with the Rides Manager to recruit, train and supervise staff, monitor budgets and safety procedures, and deliver excellent guest service.

This hands-on leadership role requires initiative, multitasking and strong collaboration with park teams for a season-long operations focus.

Qualifications

• Associates degree or equivalent.
• 3-5 years of related experience in Ride Operations preferred.
• IRT Certified Instructor license preferred.
• Ability to plan, organize and direct managerial staff.
• Excellent communication skills required to interact with park management, subordinates, guests, vendors, etc.
• Ability to make sound, educated decisions. Reacts calmly and quickly in an emergency situation.
• Ability to learn and utilize new skills and information to improve job performance and efficiency.
• Knowledgeable in modern office practices and technology; proficient in computers for work and data processing.
• Ability to pass a mandatory (or random) drug test, per company policy, unless prohibited by state or provincial law.
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to credit, criminal, DMV, Previous employment, education and personal references, per Company policy, unless prohibited by federal, state or provincial law.
• Ability to work nights, weekends and holiday periods to meet business needs.
• Driver’s License Required.

Responsibilities

• Plans, organizes and controls resources of the Rides department. Prepares operating plan and budget. Monitors and takes action to ensure operation remains within budget guidelines.
• Reviews all manufacture operating guidelines for rides/attractions to ensure all required policies and procedures are being met.
• Monitors operation of Rides attractions and makes necessary recommendations. Also monitors and takes appropriate action to ensure that all safety procedures are followed in area.
• Responds to and assists with emergency situations that may occur.
• Recruits, hires and trains part-time and seasonal associates to maintain optimal staffing levels throughout the operating season and within budget.
• Supervises subordinate seasonal management staff; supervisory duties include, instructing, assigning, reviewing and planning work of others; maintaining standards; coordinating activities; allocating personnel; selecting new associates; acting on associate problems; motivating associates; recommending and approving associate promotions, transfers and discipline, and recommending discharge.
• Orders and purchases supplies. Follows established accounting procedures for documentation of purchases.Analyzes and monitors supplies expenses, recommending necessary adjustments to product and the operation. Evaluates products to ensure their cost and overall effectiveness.
• Receives and responds to guest comment reports and interacts with park guests in person; takes corrective action as necessary to maintain effectiveness of park services and products.
• Adheres to and enforces all Six Flags and specific park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to guest service in all aspects of employment.
• Other duties may be assigned.

Skills

Leadership

Communication

Decision making

Time management

Supervisory skills

Education

Associates degree or equivalent

Job description

Carowinds in Gastonia, NC seeks an Area Manager of Rides to ensure safe, efficient operation of all park attractions while leading and developing talent. You will work with the Rides Manager to recruit, train and supervise staff, monitor budgets and safety procedures, and deliver excellent guest service.

This hands-on leadership role requires initiative, multitasking and strong collaboration with park teams for a season-long operations focus.