Ride-Share Driver Rental Concierge

Hertz; Hoboken (NJ); Hybride; USD 21 000 - 30 000; Plein temps

Résumé du poste

Hertz Hoboken location is seeking a Sales and Service Specialist to serve Lyft/Uber drivers, delivering fast, friendly rentals and helpful support. You will assist customers with reservations, rentals, billing, and vehicle readiness, ensuring clean, safe cars and an excellent rental experience.

You'll work in a fast-paced environment, require strong communication skills, and flexibility to work weekends/holidays.

Qualifications

• Strong customer service experience and professional communication.
• Ability to drive sales opportunities while assisting customers.
• Excellent time management and organizational skills.
• Professional demeanor with the ability to work in a fast-paced environment.
• Comfort with standing long periods and outdoor work in various weather.

Responsabilités

• Assist customers creating a rental reservation and processing rentals.
• Provide clean, safe vehicles and ensure readiness for pickup.
• Handle post-rental inquiries related to rental and billing.
• Respond to phone inquiries about rental programs and requirements.
• Maximize revenue by offering services and overcoming objections.
• Maintain accurate vehicle checks for damage, fuel, and fluids.

Connaissances

Customer service

Communication skills

Sales ability

Time management

Detail-oriented

Teamwork

Bilingual

Description du poste

Hertz Hoboken location is seeking a Sales and Service Specialist to serve Lyft/Uber drivers, delivering fast, friendly rentals and helpful support. You will assist customers with reservations, rentals, billing, and vehicle readiness, ensuring clean, safe cars and an excellent rental experience.

You'll work in a fast-paced environment, require strong communication skills, and flexibility to work weekends/holidays.