Rheumatology Field Account Specialist - Remote

DTX Pharma, a Novartis Company; United States; Remote; USD 94,000 - 174,000; Full time

Job summary

Novartis seeks a Territory Account Specialist to lead field-based and remote initiatives across an assigned geography. You will be the primary contact, crafting tailored solutions and coordinating with field teams to improve patient outcomes.

You will apply clinical and account-based selling, navigate access pathways, and engage omni-channel strategies to meet customer needs. Travel of 60-80% is expected within the territory.

Qualifications

• Bachelor’s degree required from a 4-year college or university.
• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years.
• Proven track-record of consistent high-performance and ability to navigate selling to large accounts.
• Self-starter with analytic abilities and ethical leadership to meet customer needs and comply with policies.

Responsibilities

• Navigate and resolve challenges within accounts to meet customer needs with tailored solutions.
• Build a strategic territory plan aligning priorities to drive product demand and patient outcomes.
• Partner with territory teammates, field teams, and home-office to address customer needs and provide access support.
• Apply knowledge of market and competition to anticipate opportunities and respond with agility.
• Use territory data and trends to uncover insights, support pull-through, and lead engagements (virtual or in person).
• Facilitate planning sessions with stakeholders to solve complex challenges and collaborate across functions.
• Deliver real-time access support and coordinate with Patient Specialty Services for a seamless customer experience.
• Harness digital tools and omni-channel strategies to personalize outreach across settings.

Skills

Account Management

Commercial Excellence

Communication

Compliance

Conflict Management

Cross-Functional Work

Customer Insights

Ethics

Healthcare Industry

Influencing Skills

Negotiation

Sales

Technical Skills

Education

Bachelor’s degree

Job description

Novartis seeks a Territory Account Specialist to lead field-based and remote initiatives across an assigned geography. You will be the primary contact, crafting tailored solutions and coordinating with field teams to improve patient outcomes.

You will apply clinical and account-based selling, navigate access pathways, and engage omni-channel strategies to meet customer needs. Travel of 60-80% is expected within the territory.