Rheumatology Territory Account Specialist – Remote

Novartis Group Companies; East Hanover (NJ); A distancia; USD 77.000 - 143.000; Jornada completa

Descripción de la vacante

Novartis Group Companies seeks a Territory Account Specialist to lead strategic account engagement and drive access for a broad geography. You will be the primary contact, tailoring solutions to customer needs and collaborating across field teams and home office to improve patient outcomes.

This remote and field-based role emphasizes omni-channel outreach, clinical product knowledge, and strong cross-functional leadership. Travel up to 60–80% is required within the territory.

Formación

• Bachelor's degree required from a 4-year college or university.
• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years.
• Willingness to travel 60-80% over a broad geography and reside within territory or within daily commuting distance.

Responsabilidades

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.

Conocimientos

Commercial Excellence

Communication

Compliance Governance

Conflict Management

Cross-Functional Coordination

Cross-Functional Work

Customer Insights

Influencing Skills

Key Account Management

Negotiation

Professional Ethics

Sales Techniques

Technical Knowledge

Educación

Bachelor's degree

Descripción del empleo

Novartis Group Companies seeks a Territory Account Specialist to lead strategic account engagement and drive access for a broad geography. You will be the primary contact, tailoring solutions to customer needs and collaborating across field teams and home office to improve patient outcomes.

This remote and field-based role emphasizes omni-channel outreach, clinical product knowledge, and strong cross-functional leadership. Travel up to 60–80% is required within the territory.