RFP Strategy & Response Lead

Kore-Wireless-Canada-Inc.; United States; Remoto; USD 65.000 - 73.000; Tempo pieno

Descrizione del lavoro

KORE Wireless is seeking an experienced RevOps & Insights leader to own the end-to-end RFP lifecycle, coordinating cross-functional experts and ensuring compliant, compelling responses. You’ll drive bid strategy, content library maintenance, and pricing alignment to support growth in the global IoT marketplace.

You will manage a team, optimize processes, and partner with Revenue Operations to scale the RFP function for strategic wins while maintaining high-quality, timely submissions.

Competenze

• At least 3 years experience in RFP, Proposal, or bid management.
• 2 years in telecommunications, IoT, or a comparable B2B technology business.
• Proven record running complex, multi-stakeholder RFP responses to submission, including bid/no-bid decisions and executive review.
• Excellent writing and editing skills, with the ability to turn technical input from subject matter experts into clear, accurate, customer-ready answers.
• Experience building and maintaining a reusable response content library.
• Ability to coordinate subject matter experts across functions and hold them to deadlines without direct authority.
• Strong commercial judgment on pricing, margin, contract terms, and risk, with the judgment to know what sits within delegated authority and what to elevate, and the ability to explain a decision to a seller.
• Clear written and verbal communication, with the ability to hold firm on guardrails while keeping sellers moving.
• Experience with IoT connectivity, MVNO, or carrier-facing commercial models, including consumption-based and recurring revenue pricing is preferred.
• Familiarity with device certification, carrier product exceptions, and hardware and solutions quoting is also preferred.
• Hands-on experience with Loopio or a comparable RFP response management platform, including content library management preferred.
• Experience supporting deal desk operations (quote review, approval workflows, pricing exceptions), driving process improvement, managing cross-functional projects, and leading or directing a team, with working command of Salesforce and a CPQ tool preferred.
• Formal project management or process improvement credential (PMP, Lean Six Sigma, or similar) is preferred.
• Bachelor's degree in business, finance, operations, or a related field is preferred.

Mansioni

• Own the end-to-end response cycle: intake, kickoff, assignment, drafting, review, pricing alignment, executive sign-off, and submission, all managed in Loopio.
• Run a kickoff on every pursued bid with scope, assignments, a response plan, and review gates before executive sign-off.
• Coordinate subject matter experts in Product, Pre-Sales Architecture, Legal, Security, Finance, and Carrier Management, and hold them to response deadlines.
• Write and edit responses so each one answers the question asked, reads in one consistent voice, and meets the buyer's format and compliance requirements.
• Own the final response package, including compliance matrices, formatting, and submission logistics.
• Manage clarification questions, buyer Q&A, and follow-ups through the seller.
• Handle RFIs, security questionnaires, and due diligence requests through the same process, with the right level of effort for each.
• Build and maintain the response content library in Loopio, covering connectivity, IoT platform, device certification, security, compliance, and carrier-related answers.
• Set a review cadence, retire outdated answers, and tag content by product, region, and compliance topic so it is easy to find and safe to reuse.
• Work with Product and Carrier Management to capture approved language for new products, certifications, and carrier details as they launch.
• Use Loopio reporting to find content gaps, track reuse, and cut the time subject matter experts spend on repeat questions.
• Make sure pricing and commercial terms in every response match approved guardrails and what the deal desk can actually book.
• Bring Strategic Pricing, Legal, and Finance into non-standard terms, redlines, and contract-related answers early in the cycle, not at submission.
• Flag commitments, service levels, and liability language for Legal and executive review before anything goes out.
• Track win/loss outcomes on bids, capture the reasons, and seek buyer debriefs where possible.
• Report bid volume, win rate, on-time submission, subject matter expert turnaround, and effort to leadership on a regular cadence.
• Feed outcome data back into bid/no-bid criteria, pursuit strategy, and the content library.

Conoscenze

RFP/Proposal management

Cross-functional collaboration

Excellent writing and editing

Strong commercial judgment

Project coordination

Communication skills

Leadership without authority

Deal desk familiarity / Salesforce CPQ

Formazione

Bachelor's degree in business, finance, operations, or related field

PMP/Lean Six Sigma or equivalent (preferred)

Strumenti

Loopio

Salesforce

CPQ tool

Descrizione del lavoro

KORE Wireless is seeking an experienced RevOps & Insights leader to own the end-to-end RFP lifecycle, coordinating cross-functional experts and ensuring compliant, compelling responses. You’ll drive bid strategy, content library maintenance, and pricing alignment to support growth in the global IoT marketplace.

You will manage a team, optimize processes, and partner with Revenue Operations to scale the RFP function for strategic wins while maintaining high-quality, timely submissions.