Rewards Concierge - Part-Time Guest Experience

MGM Resorts International; Las Vegas (NV); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Wellness programs

Employee dining perks

Free parking

Discounts on travel, electronics, and

Job summary

MGM Resorts International is seeking a part-time MGM Rewards Representative at Aria in Las Vegas to assist guests with MGM Rewards enrollments, point redemptions, and program inquiries. You will handle redemptions, comps, and promotions while supporting VIP Services and hotel operations.

The role requires a customer-service background, a minimum age of 21, and the ability to navigate multiple systems. Enjoy wellness programs, employee dining, parking, and entertainment discounts.

Qualifications

• Must be a minimum of 21 years of age.
• Prior experience supporting customer service.

Responsibilities

• Assist guests with MGM Rewards enrollments and point redemptions.
• Process promotions, offers, and ticketing related to MGM Rewards program.
• Navigate multiple computer systems (Patron Management, myVegas, MCP, Opera).
• Provide interdepartmental support with VIP Services and hosts as needed.

Skills

Customer service experience

Job description

MGM Resorts International is seeking a part-time MGM Rewards Representative at Aria in Las Vegas to assist guests with MGM Rewards enrollments, point redemptions, and program inquiries. You will handle redemptions, comps, and promotions while supporting VIP Services and hotel operations.

The role requires a customer-service background, a minimum age of 21, and the ability to navigate multiple systems. Enjoy wellness programs, employee dining, parking, and entertainment discounts.