RevOps Director: GTM Strategy, Data & Systems

RevOps Careers; United States; Remote; USD 135,000 - 155,000; Full time

Benefits offered by this job

Work from home

Competitive Salary & Annual bonus

100% Employer Paid Medical, Dental and

Vision Insurance

401(k) match

Disability and life insurance

Flexible PTO + 12 holidays

Job summary

MadCap Software, a fully remote company across the United States, seeks a Revenue Operations Director to architect GTM systems and drive scalable growth. You will partner with Sales, Marketing, and Partnerships to own the buyer journey, territory governance, and data quality.

The role demands 8+ years in revenue operations, deep Salesforce expertise, and strong executive communication. Expect emphasis on process, governance, and data-driven decisions.

Qualifications

• 8+ years of experience in Revenue Operations, sales operations, or a related function in B2B Tech.
• Strong analytical and problem-solving skills.
• Expert-level knowledge of Salesforce architecture and GTM technology ecosystem.
• Strong financial acumen with SaaS metrics, forecasting, and board-level reporting.
• Hands-on experience with territory design, segmentation logic, account scoring, and routing.
• AI-native mindset with production-grade AI workflows in GTM context.
• Ability to influence strategy at the executive level and translate problems into system designs.

Responsibilities

• Design and execute cohesive go-to-market strategy with CRO and revenue leadership.
• Act as RevOps partner across Sales, Marketing, Partnerships, Customer Success, Finance, and Product.
• Own GTM tech stack budget, implementation, and single source of truth.
• Identify and deploy AI-assisted workflows with human-in-the-loop controls.
• Produce board-level reports on pipeline health, GTM performance, and revenue metrics.
• Lead cross-functional initiatives end-to-end across multiple teams.
• Document and govern GTM processes, data definitions, and access standards.
• Collaborate with Product Marketing and Revenue Enablement on tooling adoption.

Skills

RevOps

Sales Operations

Data analysis

Salesforce architecture

GTM strategy

Executive communication

AI tools usage

Territory design

Education

Bachelor's degree in related field

Tools

Salesforce

CRM platforms

AI tooling

Job description

MadCap Software, a fully remote company across the United States, seeks a Revenue Operations Director to architect GTM systems and drive scalable growth. You will partner with Sales, Marketing, and Partnerships to own the buyer journey, territory governance, and data quality.

The role demands 8+ years in revenue operations, deep Salesforce expertise, and strong executive communication. Expect emphasis on process, governance, and data-driven decisions.