RevOps & CS Leader - Remote GTM Mastery

Squad4 LLC

Denver (CO)

Hybrid

USD 120,000 - 160,000

Full time

29 hours ago

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Job summary

Squad4 LLC is seeking a data-first, growth-focused Head of Customer Success to lead service delivery, GTM strategies, and Revenue Operations for our B2B Tech, SaaS, and IT/cybersecurity clients. This role supports a fully remote arrangement with HQ in Denver, CO.

You will drive HubSpot mastery, GTM lifecycles, client engagement, and revenue optimization while shaping workflows across marketing, sales, and service teams. Expect KPI/OKR governance and executive-level collaboration.

Qualifications

5+ years of HubSpot/CRM management
5+ years leadership experience in a sales/marketing or service ops role at a high-growth company
5+ years of relevant experience in a professional services or delivery role
Experience with startups or scaling B2B/SaaS/IT

Responsibilities

HubSpot mastery to maximize client success in Revenue Operations.
GTM strategies and lifecycle management for clients.
Plan, execute, and lead client meetings focused on optimizing commercial strategy and RevOps.
Design and map efficient processes/workflows for marketing, sales, and service teams.
Define KPIs and OKRs for RevOps service delivery.
Identify and bridge gaps in customer operations and digital infrastructure.
Coordinate with the team to measure and report RevOps KPIs for clients.