Revenue Systems Manager - Salesforce & RevOps Strategy

GrubHub Inc.; Chicago, Northern (IL, KY); Hybrid; USD 115,000 - 128,000; Full time

Benefits offered by this job

Equity

401(k)

Medical insurance

Dental insurance

Vision plans

Paid time off

Parental leave

Discounted meals

Job summary

Grubhub Inc. in Chicago is seeking a Manager, Revenue Systems - Salesforce to bridge GTM and engineering, owning backlog, requirements, and UAT for Salesforce Sales Cloud, Pardot, Spiff, Gong, Chili Piper and AWS Connect in a hybrid Chicago office.

You will translate complex requests into BRDs, coordinate with stakeholders, deliver Monthly Business Reviews on ROI and platform health, and lead large revenue-technology projects end-to-end.

Qualifications

• Bachelor’s degree in Business, Information Systems, Operations, or related field.
• 3–5 years of Salesforce RevOps/Business Systems experience in a complex enterprise.
• Hands-on or functional mastery with Spiff, Pardot Account Engagement, Gong, Chili Piper and AWS Connect.
• Salesforce Admin certification or similar is a plus; strong SDLC with Agile/Scrum delivery.
• Strong reporting, data analytics and ability to drive cross-functional alignment.

Responsibilities

• Own the JIRA backlog, sprint planning and quarterly project planning.
• Translate complex requests into BRDs, flowcharts and clearly defined user stories.
• Act as liaison between GTM stakeholders and technical execution teams.
• Lead analysis, integrations and workflow optimization across Salesforce Sales Cloud, Spiff, Pardot, Chili Piper and AWS Connect.
• Own the UAT lifecycle, test scripts and centralized SOP documentation repositories.
• Manage large revenue-technology projects end-to-end with risk management and status updates.

Skills

Agile/Scrum

Stakeholder mgmt

Data analytics

Communication

Education

Bachelor's degree in Business, Information Systems, Operations, or related field

Tools

Spiff

Account Engagement

Gong

Chili Piper

AWS Connect

Job description

Grubhub Inc. in Chicago is seeking a Manager, Revenue Systems - Salesforce to bridge GTM and engineering, owning backlog, requirements, and UAT for Salesforce Sales Cloud, Pardot, Spiff, Gong, Chili Piper and AWS Connect in a hybrid Chicago office.

You will translate complex requests into BRDs, coordinate with stakeholders, deliver Monthly Business Reviews on ROI and platform health, and lead large revenue-technology projects end-to-end.